3 jobs found in Warrington

Drive Service Desk performance, enhance digital support, and reduce ticket demand through impactful enablement and training. Our Client has a requirement for a Service Desk Enablement & Digital Support, who will be required to work on a contract basis in Warrington. Role Purpose: This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Candidates must be eligible for SC clearance to be considered for this position. Job Role Responsibilities: * Help develop and deliver a Service Desk enablement and digital support strategy that improves adoption of ITSM tools, support processes, digital channels and...

Experienced AV Installation / Commissioning Engineer Location: Manchester City Centre Contract: 1–2-year contract, with potential to become a permanent role Salary: Circa £35,000–£38,000 per annum, with potential flexibility for candidates with an extended skill set We are recruiting for an experienced AV Installation / Commissioning Engineer to support large-scale projects, working primarily on-site in Manchester City Centre. This is an excellent opportunity for a skilled AV professional with strong installation, commissioning and testing experience to join a busy project environment on a long-term contract basis. The Role As an AV Installation / Commissioning Engineer, you will be involved in the delivery of large AV projects, carrying out first and second fix installation work, structured cabling, testing, commissioning and quality checks. You will work from schematics and support the successful installation and handover of a range of AV systems and equipment. Key...

Key roles and responsibilities As the Business change and adoption lead, you will have a number of challenging responsibilities including: Engagement: Work with the programme team to align on the "case for change", the "Why", "What" and "how" Engage with senior stakeholders to articulate the programme vision and end state Storytelling and ability to manage senior stakeholders through the deployment timelines Create and execute a plan of engaging the regional leads to drive local transformations Build and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the same Define the change and adoption approach for the digital transformation Ability to pre-empt resistance and manage their reduction Adoption responsibilities Define the KPIs which determine success and benchmark what good looks, considering lead and lag indicators for success Report against these metrics to the programme team and create targeted action plans for...