3 jobs found in Waterlooville

IT Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing professional development. Service Delivery: Act as the guardian of SLAs (Service Level Agreements), ensuring incidents and requests are categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are moved to the correct...

The Opportunity: We are looking for a creative and commercially minded Digital Communications Specialist to support the delivery of our digital communications strategy and enhance engagement across internal and external audiences. This is a varied role combining digital channel management, content creation, stakeholder engagement, and creative design to ensure impactful, effective, and consistent communications. Key Responsibilities: Manage and develop a range of digital communication channels, including intranet, websites, employee platforms, digital signage, social channels, email communications, and applications. Create engaging digital content across multiple formats, including web pages, graphics, video, multimedia, and written communications. Work closely with stakeholders across the business to understand communication objectives and develop effective digital solutions. Translate ideas into compelling user experiences through design concepts, storyboards, and digital...

Multimedia Learning Designer / Developer (6-Month Contract) Are you passionate about creating engaging digital learning experiences? We're recruiting for a Multimedia Learning Designer / Developer to support a major transformation from traditional classroom-based training to innovative, digital-first learning solutions. This is an exciting opportunity to take ownership of the full learning lifecycle, from analysing requirements and designing learning experiences through to developing interactive content, videos, eLearning modules, and multimedia assets. You'll work with stakeholders across the business to turn complex operational topics into engaging, accessible, and impactful learning experiences while helping to shape best practice and improve training standards. What You'll Bring: Experience developing eLearning and multimedia content Strong Articulate Storyline and/or Evolve skills Ability to simplify complex subjects into engaging learning solutions Experience with...