3 data analyst jobs found

Your new company, My client, is looking for a Service Desk Lead. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for a strong service desk lead, who has experience working with stakeholders and customers, hands-on experience working as a service desk analyst, someone who is a safe pair of hands, proactive and can take initiative. You will be responsible for managing escalations, making rotas, creating reports. The experience below is essential for this role: Service Desk Lead Experience Stakeholder Management Experience Hands on Service Desk Experience Power Bi Experience with ITIL will be a plus Key Responsibilities: Being the first point of contact for escalations from the service desk Managing the service desk analysts Providing hands-on support if needed Creating rotas Creating reports Keeping stakeholders and customers updated What you need to do now If you're interested in this role, click 'apply now' to forward an...

12 Months Fixed Term Contract (turning to perm employment after a year) €35-40k/Year + Benefits Dublin 1 location - Hybrid Your Experience • 3rd level IT qualification • 2 years’ experience in similar role • Good knowledge of MS Windows 11 – installation, configuration, and troubleshooting • Experience supporting standard office applications (including Microsoft suite) • Microsoft Azure/Identity and M365 administration • Familiarity with Microsoft Server and Active Directory (end user /group management) • Knowledge of file sharing (server or One Drive) and printing over network. • Understanding of Networking concepts – WAN, LAN, TCP/IP, DHCP, DNS. • Use of Microsoft Intune/Autopilot desirable • Basic experience with PC hardware (replacing hard drives, memory upgrades) Your Role & Competencies • Provide dedicated telephone, email, and desk-side support to all users. • Troubleshoot hardware, software, telephony, and network issues as they arise. • Record,...

Technical Author 6-month contract Christchurch – Dorset (3 days a week onsite, 2 remote)   Certain Advantage are hiring for a Technical Author. We’re working with a global engineering and professional-services company that provides technology, infrastructure, defence, and mission-support solutions for governments and industries worldwide.   Role Overview: The role will be working as part of a small technical documentation team on a wide-area military communications system. The role requires the production, amendment, and management of technical documentation outputs to support the development, operation, and maintenance of the system.  Responsibilities Request, gather and assess the required source logistic information from equipment suppliers to inform the required technical publications. Undertake Maintenance Task Analysis (MTA) on electronic computing and communication systems including an array of radios and masts. Author Data modules from the MTA and other publications...