1 resident liaison officer jobs found

Triage Officer required for our public sector client Full time role Hybrid role - however full time office based initially for training Job Purpose * To act as the first point of contact for H4U service users, by phone, email, web, fax or post. * To work with a range of internal and external agencies to ensure the effective processing of information in respect of sponsors and guests and responding to queries, providing advice and signposting. * Provide the best quality service for all H4U service users, maintaining professional standards and responding to queries appropriately. Main Duties and Responsibilities 1. To process a range of contacts received from professionals and members of the public via email and phone. 2. To be responsible for a range of generic email boxes to process different types of information and requests. 3. To utilise case management and other data systems for inputting and gathering information 4. To analyse data from data systems...