2 complaints officer jobs found

Adults Social Care – Social Worker (Qualified) South Tyneside Council £27.30 per hour | 37 hours per week Hybrid Working: 3 days office-based | 2 days working from home South Tyneside Council is seeking an experienced and motivated Qualified Social Worker to join the Allocated Wellbeing Team (Review Team) within Adults Social Care. About the Role This is a fantastic opportunity to work within a supportive and forward-thinking team focused on promoting independence, wellbeing, and positive outcomes for adults across the borough. Key responsibilities include: Completing statutory community and care home reviews Managing an allocated caseload within the Wellbeing Team Undertaking strengths-based assessments and person-centred reviews Participating in and covering duty rota responsibilities Working collaboratively with families, care providers, and partner agencies Ensuring care planning remains outcome-focused and compliant with statutory responsibilitiesWorking Pattern 37 hours...

We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role ·Work within the Temporary Accommodation Team to support households placed in temporary accommodation. ·Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. ·Procure, let and manage temporary...