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2nd Line Desktop Engineer (Contract) Location: Cheltenham (On-site, full-time) Rate: Up to £250 per day (Inside IR35) Contract: 3 months Our client, a leading organisation in their sector, is hiring a 2nd Line Desktop Engineer to provide on-site technical support and break-fix services across a busy operational environment. This role offers the opportunity to work in a hands-on support capacity, resolving issues directly with end users and ensuring minimal disruption to business operations. What you’ll do Provide 2nd line desktop support across hardware and software environments Deliver break-fix support for laptops, desktops, and peripheral devices Support Microsoft 365 applications and user administration Assist with basic networking issues (connectivity, patching, troubleshooting) Support hybrid environments, including on-prem and cloud-based systems You’ll work closely with IT support teams and business users to maintain high service levels and resolve incidents...