1 jobs found in Pontypridd

2nd Line Support Engineer Location: Fully Remote Day Rate: £190 per day (Outside IR35) Contract Length: 3 months Our client, a leading managed service provider, is looking for a 2nd Line Support Engineer to support a busy service desk environment. This role offers the opportunity to work across a broad range of cloud-based technologies, with a strong focus on Azure, supporting multiple clients in a fast-paced setting. What you’ll do Provide 2nd line technical support across infrastructure and cloud environments Troubleshoot and resolve escalated incidents and service requests Support and administer Microsoft Azure environments Work across user, device, and access management within cloud platforms Collaborate with 1st and 3rd line teams to ensure timely issue resolution You’ll work closely with service desk teams and wider technical specialists to deliver a high standard of support across a varied client base. What we’re looking for Proven experience in a 2nd Line...