May 20, 2026
Job Description:
Job Summary
We are seeking a professional and personable Customer Operations Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing client relationships, and supporting sales initiatives. This role offers an excellent opportunity to utilise communication skills and analysis abilities in a dynamic environment, contributing to the growth and success of our organisation.
Duties
The main purpose of the role:
* To consistently maintain high quality customer service and wherever possible, resolution at first point of contact to residents, customers or partners contacting the council through all communication channels .
* To process administrative work, ranging from decision making for straightforward processes, to complex processes impacting financial and legislative compliance.
* Ensure collection rate targets are achieved by following processes to maximise income to the council and compliance...
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Unknown Status
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CV-Library
KT10, Esher, Surrey
Contractor