1 jobs found in Tavistock

Administrator - Spares Department 📍 Location: Plymouth Are you an organised and customer-focused individual with strong attention to detail? We're looking for an Administrator to join our client's busy Spares Department, providing excellent customer service and ensuring smooth day-to-day operations. Key Responsibilities: Handle customer enquiries via phone and email, identifying the correct parts using the company website and ERP system, and providing accurate information on part numbers, prices, and availability. Process UK and Export orders, issuing order acknowledgements promptly. Manage customer return requests, raising returns authorisation notes and ensuring accurate records. Raise manual credit notes and invoices as required. Prepare export documentation, including commercial invoices and certificates of origin. Produce and issue regular reports to customers (e.g. backlog and shipment updates). Carry out general administrative duties, including filing, archiving, and...