5 customer service advisor jobs found in Walsall

Charges Advisor – Bromsgrove District Council Fox Morris Group are working to recruit a Charges Advisor Hybrid working, 2-3 days per week in the office. Job Purpose: Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. You will play an important role in delivering a high-quality, engaging and inclusive candidate experience, contributing to the Trust’s efforts to attract and retain talented individuals who reflect the diversity and commitment of our workforce. Responsibilities will include: -Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales -Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate -With support and...

Our client is looking for a Chargers Advisor for Housing for a temporary 3-month contract to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration-related complaints and queries from customers, ensuring that the customer experience is positive, professional and compliant, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write-off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resulting from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry...

Interim Head of Customer Management - Electricity Transmission Location: Warwick, UK (Hybrid Working) Contract: Interim Assignment until 31 August 2026 Business Area: Electricity Transmission Salary: Competitive Day Rate About the Role The UK's journey to Net Zero is driving unprecedented demand for electricity transmission connections. As renewable generation, energy storage, data centres, interconnectors and major industrial customers seek access to the transmission network, the volume and complexity of customer projects continues to grow at pace. We are seeking an exceptional Head of Customer Management to lead our customer strategy, stakeholder engagement and commercial performance across Electricity Transmission. This is a high-profile leadership role with responsibility for shaping the customer experience, influencing industry reform, and ensuring our connections process is fit for a Net Zero future. Reporting into the senior leadership team, you will provide...

Local Council are looking for a Recycling Operative to join their Whetstone site. Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. This role will be based at Whetstone site but you will be required to work from other sites on occasion if needed, so transport and a full driving license will be required. The position includes: – • Completion of manual work • Dealing with the general public • Excellent customer service skills • Able to operate machinery. • Able to work as part of a team. Commencing on a temporary basis. Pay £14.00 per hour, working 5 days a week, including weekends and 3 days in the week. Summer hours are 9am – 7pm (Starting 1st April) Winter hours from October 9am – 4pm

Local Council are looking for a Recycling Operative to join their Market Harborough/Kibworth sites. Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. This role will be a floater position covering Market Harborough and Kibworth but you will be required to work from other sites on occasion, so transport and a full driving license will be required. The position includes: – • Completion of manual work • Dealing with the general public • Excellent customer service skills • Able to operate machinery. • Able to work as part of a team. Commencing on a temporary basis. Pay £14.00 per hour, working 5 days a week, including weekends and 3 days in the week. Summer hours are 9am – 7pm (Starting 1st April) Winter hours from October 9am – 4pm