4 complaints investigator jobs found

Complaints Handler When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Complaints Handler Ashington Salary: £13,466.50 per annum Hours: 18.5 per week, Monday, Friday and half day Wednesday Contract: Temporary Closing Date: 5PM Friday 5th June 2026. We’re looking for a passionate and customer-focused Complaints Handler to join our team. In this role, you’ll play a key part in ensuring our customers receive a high-quality, fair and efficient complaints service, supporting them through resolution with empathy and professionalism. You’ll be responsible for managing complaints from end to end, from initial acknowledgement through to investigation and response, helping us continuously improve the services we provide. Role Benefits: ·28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees. ·Working from...

Job Purpose To provide strategic and operational technical leadership on fire safety, fire engineering, and associated building safety risks across the Councils housing portfolio. The postholder supports the Council, as Accountable Person and Principal Accountable Person for its Higher-Risk Buildings (HRBs), by providing specialist technical advice, assurance, and oversight in relation to fire safety compliance, design standards, refurbishment activities, fire protection systems, contractor performance, and incident investigation. The role provides independent technical assurance in relation to fire and building safety risks, supports the development of safe systems of work, contributes to incident management, and ensures technical compliance with relevant fire safety, building safety, and health and safety legislation. The role does not ordinarily hold primary operational responsibility for building-level risk management, which remains with the Building Safety Management...

Key Responsibilities * Conduct food hygiene inspections (Categories A–D) and inspections of new premises * Investigate * Food Hygiene Experience Please explain your experience in carrying out food hygiene and standard inspections. * CPD & Competency Framework Confirm whether your CPD and competency framework requirements are fully up to date. * Accident Investigations Outline your experience in conducting accident (RIDDOR) investigations. * Legal & Court Experience Detail any involvement in prosecutions, legal proceedings, or court cases. * Enforcement Action Provide examples of notices you have served (e.g. HIN, HEPN, Improvement Notices, Prohibition Notices). * Undertake accident investigations including RIDDOR reports * Assess compliance with relevant legislation and determine appropriate enforcement action * Serve enforcement notices where required (e.g. HIN, HEPN, Improvement Notices, Prohibition Notices) *...

Senior Integrity Engineer – Mechanical Our client, a leading independent Oil & Gas Operator, is looking for a Senior Integrity Engineer to join their dynamic team at Wytch Farm oilfield near Corfe Castle, Wareham, Dorset. This is an initial 12 month contract with the scope to become longer term for the right individual. Qualifications & Experience Required: * A Mechanical Engineering BEng/MEng degree is essential. * Chartered Engineer CEng or actively working towards professional membership – desirable * API / EEMUA certifications - desirable * Ideally a minimum of 8 years evidenced senior mechanical engineering experience within the oil and gas industry. Also open to candidates with a minimum of 5 years relevant engineering experience within a related industry. * A working knowledge of UK onshore safety legislative environment and applicable codes and standards for pressure equipment and pipelines. * Rigorous attention to detail in a high-hazard...