Aug 22, 2026
Decision Support Technician
Location: Newcastle upon Tyne, Nexus control room
Contract: Temporary, Contract
Hours: Full-time, 3 x 12-hour shifts on a 24/7 rotation
Salary: £32,000 plus 20% shift allowance
Start date: ASAP
Role Overview
We are looking for a Decision Support Technician to join a busy rail operations environment. This role is based in a control room setting and will focus on supporting live train operations by advising on, diagnosing and responding to in-service faults and failed units.
The successful candidate will work closely with production teams, drivers and operational stakeholders to ensure trains are safely and reliably available for service. This is a great opportunity for someone with a rail, depot, automotive or military technical background who is looking to develop within rolling stock.
Key Responsibilities
Log and respond to notifications of in-service faults and failed units.
Provide technical advice and first-response support during live...
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CV-Library
Newcastle upon Tyne, Tyne and Wear
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