4 tenancy support officer jobs found

Tenancy Support Officer Location: Rugby Pay Rate: £17.18 per hour PAYE Contract: Temporary (3 Months) We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently. Key Responsibilities Deliver tailored tenancy support and develop individual support plans. Support tenants with budgeting, debt management, income maximisation, and welfare benefits. Work closely with Housing Officers, Revenues Teams, and external agencies. Signpost customers to local services and support networks. Maintain accurate records and case notes. Assist in resolving tenancy issues, including rent arrears and tenancy breaches. Support vulnerable tenants to achieve positive outcomes and maintain stable housing. Requirements Minimum 2 years' experience in a customer-focused or housing-related role. Knowledge of welfare benefits, housing support services, and tenancy sustainment. Strong...

Location: Redditch Contract: Temporary (6 Months) Pay Rate: £20.00 - £23.00 per hour PAYE Hours: Full Time We are currently recruiting for an experienced Maintenance Officer to join a busy property and maintenance team based in Redditch. This is an excellent opportunity for a knowledgeable maintenance professional with a strong background in building services, property maintenance, and compliance to support the delivery of maintenance and repair services across a diverse property portfolio. Key Responsibilities Coordinate and oversee responsive repairs, planned maintenance, and minor works projects. Monitor contractor performance to ensure works are completed to required standards, within budget, and on schedule. Carry out property inspections and condition surveys. Ensure compliance with relevant health and safety legislation, policies, and procedures. Assist with the management of maintenance programmes and asset-related works. Maintain accurate records, reports, and...

Charges Advisor – Bromsgrove District Council Fox Morris Group are working to recruit a Charges Advisor Hybrid working, 2-3 days per week in the office. Job Purpose: Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. You will play an important role in delivering a high-quality, engaging and inclusive candidate experience, contributing to the Trust’s efforts to attract and retain talented individuals who reflect the diversity and commitment of our workforce. Responsibilities will include: -Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales -Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate -With support and...

Our client is looking for a Chargers Advisor for Housing for a temporary 3-month contract to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration-related complaints and queries from customers, ensuring that the customer experience is positive, professional and compliant, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write-off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resulting from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry...