2 customer service coordinator jobs found

Estates Coordinator Location: Glasgow Contract: Temporary Hours: Full-time Your new companyA well-established Housing Association in Glasgow is looking to recruit an Estates Coordinator to join their Property Services team on a temporary basis for approximately nine months, with the potential for extension.This is an excellent opportunity to join a respected organisation committed to delivering high-quality homes and neighbourhood services while making a real difference to local communities. Your new roleAs Estates Coordinator, you will play a key role in ensuring the Association's estates are safe, well maintained and provide a positive environment for residents.Your responsibilities will include: Coordinating estate inspections and identifying maintenance requirements. Managing responsive estate-related repairs and monitoring works through to completion. Liaising with contractors to ensure works are delivered to the required quality, cost and timescales. Monitoring contractor...

Large Housing Association is looking for an Estate Operations Coordinator to deliver a first-class service to residents on a large multi-tenure estate in North London Responsibilities: Contributing to the management of a large multi-tenure estate. Supervising the onsite estate team and service providers to deliver against targets. Contribute to the creation of service charge budgets and financial planning and respond to queries around service charge billing and collection. Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors,...