5 jobs found in Chorley

Complaints Handler. Bolton (BL2) £27,500. 25 days hol + BH's. 1 day per week WFH (12 month FTC ) A market leader in their sector, our client is looking for an experienced Complaints Handler to join the customer service department and be dedicated to taking ownership of issues and complaints and seeing them through to resolution. Duties will include; * Taking details of the issue/complaint over the phone or via email, acknowledging receipt with the customer and talking them through the next steps * Liaising with other departments, suppliers and other contractors involved to investigate the complaint * Some queries will be quicker to resolve than others and may involve a simple refund of delivery charges. Others may be more complex and involve the return of faulty goods back to the manufacturer for further investigation which will take longer * Keeping the customer updated at all stages of their case To be successful, you will have a strong background in customer service and...

Warehouse Operative / 3.5T Van Driver Location: Audenshaw, Manchester Pay: £12.71 per hour + 12.07% holiday pay Contract: Zero-hours We're recruiting on behalf of a well-known & loved brand who also retail official sportswear, clothing, accessories and fan merchandise. Supporting one of Manchester's most recognisable sporting brands, you'll help ensure stock reaches retail stores across the city, including the Trafford Centre, Manchester Arndale and another central Manchester location. Based at the client's warehouse in Audenshaw, Manchester, this varied role combines warehouse duties with driving a 3.5T high-sided Luton van, making it ideal for someone who enjoys a hands-on role with plenty of variety. The Role As a Warehouse Operative / Driver, your responsibilities will include: Loading and unloading stock safely and efficiently. Picking, packing and preparing orders for dispatch. Receiving deliveries and organising stock within the warehouse. General warehouse...

Temporary Night Shift Shelf Replenishment Assistants Location: Glossop, Wren Nest Rd, SK13 Job Type: Temporary Dates: Wednesday 19th August to Friday 21st August Hours: Night shift, 8:00pm–8:00am Pay Rate: £13.00–£14.00 per hour Start Date: Wednesday 19th August – 8:00pm We are currently recruiting Temporary Night Shift Shelf Replenishment Assistants to support a major retail store based in Glossop, Wren Nest Rd, SK13. This role is ideal for candidates with previous experience in retail, merchandising, stock replenishment, warehouse work, picking and packing, or general manual work. You will be working as part of a busy night team to ensure the store is fully stocked, organised and ready for customers. Key Responsibilities Duties will include: * Replenishing shelves with stock across the store * Moving products from stockroom areas onto the shop floor * Ensuring shelves are tidy, well-presented and correctly filled * Checking stock levels and supporting stock...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract with the opportunity to go permanent to join a busy and fast-paced commercial and sales environment. This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally. Key Responsibilities Manage and resolve customer enquiries, complaints, and communications through to completion Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner Maintain accurate records of all customer interactions via CRM systems Support RFQ...