11 jobs found in Rye

Job Title: Customer Service Advisor (Complaints Resolution) Location: Warlingham Hours: Monday to Friday, 08:00 – 18:00 Pay: £13.21 per hour Key Responsibilities: Managing customer complaints via inbound and outbound telephone calls Listening to customer concerns and responding with empathy and professionalism Investigating issues thoroughly to provide accurate and timely resolutions Recording all interactions and outcomes clearly and accurately on internal systems Escalating complex or unresolved cases in line with company procedures Ensuring all complaints are handled in line with service standards and compliance requirementsSkills & Experience Required: Strong telephone-based customer service and communication skills Ability to handle difficult conversations calmly and professionally Previous experience in customer service, contact centre, or complaints handling preferred Good attention to detail and problem-solving ability Confident using computer systems and maintaining...

Customer Service Specialist (Temporary - up to 6 months) Leatherhead Up to £26,000 (pro rata) 1 day per week in the office remaining WFH We're currently recruiting for a Customer Service Specialist to join a busy and fast-paced team on a temporary basis for up to 6 months. This is a great opportunity for someone who thrives in a high-volume environment and enjoys delivering excellent customer service. Key Responsibilities: Handling a high volume of inbound calls (approximately 70 per day) Taking payments over the phone securely Transferring calls to the appropriate departments Responding to customer queries efficiently and professionally What we're looking for: Previous customer service experience, ideally within a call centre or fast-paced environment Strong communication skills and a professional telephone manner Ability to multitask and work under pressure Good attention to detail If you're immediately available and looking for your next opportunity, we'd love to hear...

The Best Connection are currently seeking Stock Operatives to work for a world-renowned luxury department store in Knightsbridge London on an ongoing temporary basis. Pay Rates: £13.50 per hour (rises to £15.29 per hour after 12 weeks)Hours of Work for Stock Operative: Working any 5 days out of 7 on a rota basis Shift times: Earliest start time from 08:00, latest finishing time 20:30Responsibilities of the Stock Operative: Unloading and sorting incoming deliveries Restocking shelves and the shop floor Checking delivery paperwork matches the stock Counting items and checking for any damaged goods Manual lifting and moving of stock around the store Apply accurate red sticker labels to designated products in line with store policies Check product dates, quality, and condition to determine eligibility for markdown Ensure pricing updates are correct and clearly visible to customersRequirements of the Retail Stock Operative: Reliable, hardworking, proactive and a good team player...

We are looking for an Assistant Merchandiser for our client who are a rapidly growing womenswear brand based in London. Joining their largest category, dresses you will report into the Senior Merchandiser. Playing a key role in ensuring the continued success and growth across their varied product categories and ranges. Key Tasks and Responsibilities: Sales reporting on a daily and weekly basis, assisting with weekly trade analysis and identifying key opportunities / risks. Updating WSSIs and line card data on a weekly basis and supporting senior merchandiser with forecasting. Working with buying team and suppliers to manage critical path. Updating the delivery schedule and forecasting business intake. Managing team MAA, working together to communicate with warehouse on intake, ecom team on product go live and marketing team on product priorities. Working with senior merch to identify and action promotions and markdowns. Supporting MAAs with overview on store performance and...

Stock Replenishment Assistant - Join Our Team ⭐ Looking for flexible work with a respected UK supermarket brand? We're hiring reliable, experienced Stock Replenishment Assistants to keep a busy store running smoothly. What You'll Do Replenish and move stock across the store (including lifting and alcohol handling). Check product dates and maintain accurate stock rotation. Keep shelves full, tidy, and customer ready. Maintain clean, organised work areas. Manage your time to meet store deadlines. Prepare the store for opening and deliver a high standard of presentation. Work closely with your team and communicate clearly. Always represent the brand professionally. What We're Looking For At least 1 year of stock replenishment or supermarket retail experience. Strong attention to detail and great organisation. Able to work independently and in a team. Flexible with shifts (including evenings and weekends). Valid passport is essential. Able...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment! To be considered you must be available immediately. Duties: Engage with customers, providing information about products and services Building rapport with customers over the phone Manage customer complaints and ensuring the highest customer satisfaction Use CRM system to manage customer interactions Ensure customer records are updatedExperience: Excellent communication skills, both written and verbal Strong attention to detail Previous customer service experience Experience using a CRM software Positive attitude with customers and colleagues

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. Duties: Acting as the first point of contact for customer enquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer Service Manager to deliver an excellent customer experience. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent communication skills, both verbal and written. Have previous...

Client: Dyson Job Title: Retail Expert Location: Welwyn, AL8 6TP Salary: £13.36 per hour Working Pattern: 16 hours per week (Monday & Tuesday) Join Dyson - Where Retail Meets Innovation Love people, tech, and high‑energy environments? Step into a retail role that's anything but ordinary with Dyson. As one of the UK's most iconic technology brands, Dyson is redefining the in‑store experience - and we're looking for enthusiastic, tech‑curious people to help make it happen. In partnership with Guidant Global, you'll bring cutting‑edge Dyson products to life through hands‑on demos, expert advice, and standout customer experiences. This role goes beyond the shop floor. You'll connect with customers, showcase innovative technology, and create a premium, interactive experience that sets a new standard for retail. If you want to be part of a brand that's shaping the future of the high street while building skills you can be proud of, this is your opportunity. What You'll Be...

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. This is a long-term contract role but suitable applicants will be available at short notice. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications. Maintain accurate records of interactions, applications, and transactions....

Stores Person - £15.75ph - Based in Newport, South Wales - working 6am to 2pm & 2pm to 10pm, Monday to Friday. Benefits include 28 days holiday (rising to 33), Pension, Onsite parking, subsidised canteen, Gym - Temporary ongoing position to start ASAP. We are recruiting a Stores Person for our global manufacturing client based in Newport, South Wales - this is a temporary ongoing position to start immediately. Working in a busy stores department and reporting to the Stores Supervisor, the role of the Stores Person will be to receive, store and delivery all goods coming in and out of the warehouse and supplying parts to the Shop Floor. Duties will include: Responsible for receiving and checking all deliveries Ensuring all stock is stored in the correct manner Liaising with suppliers and handling queries relating to delivery and stock discrepancies Keeping a record of and reporting any frequent shortages or spare items Keeping inventory management systems up to date Carrying...

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...