4 communications officer jobs found

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3‑month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. This role is fast‑paced and heavily inbox‑focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You'll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage. Key Responsibilities Act as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role). Process customer orders and requests quickly and accurately. Manage and monitor a busy shared inbox, prioritising...

Temporary Customer Service Assistant – Cheltenham We are currently seeking a friendly and reliable Temporary Customer Service Assistant to support a busy and fast-paced organisation based in Cheltenham. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and delivering a high standard of service. Key Responsibilities: * Handling incoming calls, emails, and customer enquiries * Providing prompt, professional, and helpful responses to customers * Resolving queries and escalating issues where necessary * Updating customer records and maintaining accurate information * Processing orders, requests, or bookings where required * Supporting the wider team to ensure a seamless customer experience About You: * Previous customer service experience preferred * Excellent communication and interpersonal skills * A calm and professional manner, even under pressure * Strong problem-solving skills and attention to detail *...

Aldershot Fully on site Benefits Include: A supportive and close-knit team environment. Onsite parking for convenience. Monday to Friday, office-based working hours-no weekends! Opportunity to contribute to a growing company. Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in business-to-business customer service and will play a key role in ensuring exceptional support for both new and existing customers. As a key member of the team, your responsibilities will include: Acting as the first point of contact for customer inquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer...

Sales Administrator Our client is a leading luxury retailer who are seeking a Sales Administrator for a 8/9 month contract period of time (expected to finish December 2026) The role facilitates the smooth and efficient operation of the sales processes within their business and ensures a seamless supply chain journey. Interacting directly with the retail network, the position is primarily responsible for building and maintaining client relationships with a view to generating, receiving and processing stock orders and contributing towards maintaining consistent sell-through and stock representation in the retail network. This role necessitates strong administration and organisation skills, as well as strong verbal and written communication. Key Tasks and Responsibilities * Assists in managing the supply chain cycle, from order receipt to product supply. * Analyses available reports to ensure retailers replenish stock and maintain product representation. * Customer support...