Mar 25, 2026
Are you immediately available?
We are currently recruiting for our client based close to Manchester for a Customer Contact Officer for a not-for-profit business.
You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment for up to 2 months
This role has an immediate start paying £12.71 per hour initially, rising to £13.74 per hour after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook.
What will you be doing as a Customer Contact Officer?
Being the first point of contact for all customers in relation to housing repairs
Taking payments, arranging repairs and maintenance, and dealing with complaints
Mainly phone based with some live chat and email...
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Wythenshawe, Greater Manchester
Contractor