3 customer service representative jobs found

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Talentmark are recruiting for a Customer Validation & Master data representative to join a company in the pharmaceutical industry on a contract basis for 12 months.  Salary: £23.88 per day or £30.91 per hour   Customer Validation & Master data role: Customer account set-up and data maintenance in SAP Resolve both internal and external queries about customers' account master data Resolve system issues through monitoring of account data between client and customer Keeping an eye to continuous improvement, becoming subject matter expert on system process Managing team mailbox, filing and records managementYour Background: Secondary education level, including GCSE or equivalent in maths and English. Customer service experience in handling challenging customer queries and complaints via telephone. Preferred business to business experience. Good level of general IT skills, including MS Office. Experience of working with SAP preferred. Ability to work with accuracy under...