6 customer services advisor jobs found

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service. Client Details Our client is a well-established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium-sized team, they pride themselves on their professional approach and customer-focused ethos. Description Respond to customer queries via phone and email channels. Resolve customer complaints and escalate issues when necessary. Provide accurate information about products, services, and promotions. Process orders, returns, and exchanges efficiently. Maintain accurate customer records and update databases as required. Collaborate with team members to ensure a seamless customer experience. Meet and exceed customer service performance metrics. Assist with general...

Temporary Customer Advisor Guildford | Temp to Perm Opportunity Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person. Please note: Due to the location, you must be a driver with access to your own vehicle. Duties: Processing customer orders accurately and efficiently Managing customer queries, enquiries, and complaints with professionalism and empathy Ensuring orders are completed and updated within agreed timeframes Building strong relationships with customers over the phone and providing outstanding service Supporting the wider team with...

Customer Service Advisor Wigston, Leicestershire Hybrid Working – Office & Home Based £12.71 per hour Temporary Contract – 2 Months Full Time We are currently recruiting for a Customer Service Advisor to join a busy and supportive team based in Wigston on a temporary 2-month contract. This is a fantastic opportunity for someone with strong communication skills and previous customer service experience who enjoys helping customers and working in a fast-paced environment. The role offers hybrid working, combining both office and home-based flexibility. The Role: * Handling inbound customer enquiries via phone and email * Providing professional and efficient customer support * Updating internal systems accurately * Resolving customer queries and escalating where required * Working closely with internal departments to ensure excellent service delivery * Maintaining a positive and customer-focused approach at all times What We’re Looking For: * Previous...

Customer Service Advisor | Temp-to-Perm | Telford | £12.71ph Monday – Friday | 9:00am – 5:00pm We are recruiting for a growing healthcare e-commerce company looking for a compassionate and professional Customer Service Advisor to join their friendly team. This is an excellent opportunity for someone who thrives in a fast-paced environment and understands the importance of empathy, patience, and professionalism when supporting customers. The Role You will be the first point of contact for customers, handling a high volume of inbound calls and assisting with enquiries relating to orders, payments and general support. You will play a key role in delivering an outstanding customer experience while ensuring all customer information is handled securely and compliantly. Key Responsibilities * Managing a high number of incoming customer calls daily * Providing professional, empathetic and patient customer support * Processing card payments over the phone in line with GDPR and...

Customer Service & Ecommerce Support Representative - Manchester £13.00 - £13.50 per hour | 12‑Week Temp Contract → Permanent Opportunity Ready to join a fast‑growing online brand during an exciting period of expansion? We're building our Manchester Customer Experience team and looking for enthusiastic, digitally‑savvy Customer Service Representatives who love helping customers and thrive in a busy ecommerce environment. This is a fantastic chance to join a business scaling rapidly - with new products, new markets and huge opportunities for progression. 🌟 What You'll Be Doing As part of our Ecommerce Customer Service team, you'll be the friendly, knowledgeable voice behind our brand - supporting customers across live chat, email and online platforms. Every day brings something different. You will: Respond to customer enquiries via live chat, email and online ticketing systems Support customers with orders, deliveries, returns, refunds and product questions Troubleshoot...

About the Client Our client is a leading distributor with 25 years’ experience, and they are looking for an Order Processer to join the fun and supportive team on a 3-month contract. The position is office based in state-of-the-art new offices in Stopsley, Luton, Beds If you are a customer focused, committed advisor happy to do an Order Processer role with an enthusiastic, outgoing approach then this is the role for you Duration: 3-month contract Location: Office based, LU2 8DL Salary: £25,300 annual salary (prorated for 3 months) Hours: 8.30am -5.00pm Parking: Free Holiday: 22 days holiday bank holiday (prorated for 3 months) About the role As an Order Processer you will processing customer orders onto the CRM system efficiently and accurately. The responsibilities include * Processing customer orders onto the in-house CRM system * Making outbound calls to customers to resolve any issues or for clarification of information relating to their account/order *...