2 contact centre advisor jobs found

Experienced Contact Centre Advisors (Outbound Sales) We’re recruiting on behalf of a leading automotive customer experience business that is looking for Contact Centre Advisors on a temporary basis. The role includes: * Making outbound calls to generate vehicle sales leads * Booking appointments for dealership clients * Handling inbound customer enquiries * Carrying out customer satisfaction surveys * Delivering a great experience on every customer interaction We’re looking for people who: * Have experience in outbound calling, sales, or a target-driven contact centre environment * Are comfortable working towards KPIs and achieving performance targets * Enjoy building rapport and having engaging conversations * Are motivated by results and delivering great customer experiences If you’re ready for your next contact centre opportunity and want to be rewarded for your performance, we’d love to hear from you

Inbound Sales Advisor - Mobiles  My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience.   You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.  Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30  2 Weeks training is provided.   Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team...