2 customer experience coordinator jobs found

Location: Near Potters Bar (Hybrid - rota 3 days office / 2 days home) Full-time | July start through to December | £16.95 per hour Tate has a temporary, full-time opportunity within a busy and fast-paced Customer Experience function. This is an excellent opportunity to join a collaborative, service-driven environment where delivering a high standard of customer care is central to success. Operating as part of a multidisciplinary Customer Experience Centre, you will play a key role in managing front-facing enquiry channels, supporting order processing and delivering a seamless B2B customer journey. The organisation operates within a highly structured and regulated environment, with robust processes and standard operating procedures in place. As such, we are seeking someone who is methodical, detail-oriented and confident working within defined processes, ensuring accuracy and consistency at all times. The Role Working within the wider sales and customer experience team, you...

An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the centre of the customer experience, supporting customers and ensuring a seamless after-sales journey from enquiry through to resolution. Working within the UK Operations Team, you will be responsible for delivering a best-in-class customer support service, taking ownership of customer interactions and working proactively to achieve first-time resolution wherever possible. You will liaise with customers, service centres, dealers, and key internal stakeholders to coordinate repairs, manage warranty claims, and ensure customer expectations are consistently exceeded. Key Responsibilities: Deliver outstanding customer support, aiming for first-time resolution. Manage customer enquiries from initial contact through to resolution. Build strong relationships with service centres, dealers, and internal teams....