2 contact centre agent jobs found

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Prism 7 Resourcing is now recruiting Transport Administrator for one of our client based in WR12 area. This is an excellent opportunity for a candidate who is looking for career development and progression within a dynamic and expanding department. The Role: As a Transport Administrator, you will play a key role in coordinating daily transport activities, handling customer communication, preparing export documentation, and supporting the sales and operations teams. You will ensure that enquiries, schedules, and documentation are managed efficiently and professionally. Key Responsibilities: * Manage daily email correspondence with customers, agents, and internal teams. * Assist with scheduling and allocation of vehicles and drivers for UK and European operations. * Support route planning and monitor the progress of daily schedules. * Prepare and process customs entries and export documentation, including commercial invoices, MRNs, and export manifests. * Prepare, issue,...