1 jobs found in Crawley

Interim Senior User Researcher / Service Designer June–September 2026 | £400–£500 per day | 3 days per week or full‑time | Mostly remote with some travel to Surrey A Surrey‑based housing provider is looking for an experienced Senior User Researcher or Service Designer to lead a focused, high‑impact programme of user research between June and September 2026. This is an interim role ideal for someone who can hit the ground running, work independently, and deliver high‑quality insights at pace. You’ll be shaping a major piece of work to understand and improve the experiences of social housing tenants with diverse and complex needs, directly informing a new strategic approach to inclusive housing services. What you’ll be doing * Leading qualitative research with tenants, including those with a wide range of diverse needs * Conducting interviews and focus groups (approx. 8 interviews + 2 groups) * Developing 8 evidence‑based personas, refining existing drafts and creating...