Jun 04, 2026
Job Title: Senior User Researcher (Contract) - Public Sector / Digital Services
Contract Length: November
Location: London (Hybrid )
Clearance Required: BPSS
Overview
We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services.
They are seeking an experienced Senior User Researcher to join a multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards.
This role will focus on Discovery and Alpha phases, helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product and design teams.
The Role
You will work as part of a cross-functional UCD team alongside designers, product managers, and engineers to plan and deliver user research activities that inform service design and product direction.
You will play a key role in ensuring services are grounded in real...
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London, UK
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