Aug 29, 2026
Senior Service Designer
Inside IR35: £450 - £485 p/d
Hybrid: 1-2 a week into London
17th August Start: Long term programme
We are looking for a senior Service Designer to help shape and validate AI-enabled concepts through intensive six-week design and testing cycles.
This is a hands-on role for someone comfortable working across user research, service and interaction design, facilitation and rapid testing. You will work within multidisciplinary teams to explore opportunities, develop lightweight concepts, test assumptions and reduce uncertainty before further investment.
Key Responsibilities
Plan and conduct rapid research through interviews, workshops and focus groups.
Understand the user, operational and organisational context for AI-enabled services.
Map journeys, workflows and service interactions to identify pain points and opportunities.
Translate insights into user needs, opportunity areas and user stories.
Create lightweight wireframes, interaction flows and...
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Inside IR35
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CV-Library
London, UK
Contractor