9 jobs found

Customer Service Representative This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm's customers. The Role Day to day you will be: * Responding to queries on the telephone and via email * Building relationships with customers * Supporting the sales team, upselling products where appropriate * Working as part of a friendly team * Maintaining compliance and necessary data * Liaising with internal and external colleagues * Performing ad-hoc duties as required You will need: * Experience in providing first class customer service * Ideally telephone based experience - call centre/contact centre or inbound/outbound calls * First rate communication skills, able to build rapport with customers * Some experience of handling complaints and resolving issues amicably and successfully * Team player attitude and computer literacy This temporary role is office based five days...

Complaints Handler – Temp ongoing 📍 Location: Wigston, Leicester 🏠 Hybrid Working: 2 days office-based / 3 days working from home 💷 Salary: £12.71 per hour We are currently recruiting for Complaints Handlers to join a well-established and respected professional organisation based in Wigston, Leicester. This is a fantastic temp-to-perm opportunity for individuals with strong customer service and problem-solving skills looking to build a long-term career within a professional environment. The Role As a Complaints Handler, you will be responsible for managing and resolving customer complaints efficiently, professionally, and empathetically. You will investigate concerns thoroughly, communicate outcomes clearly, and ensure all cases are handled in line with internal procedures and service standards. Key Responsibilities Managing complaints from initial receipt through to resolution Investigating customer concerns and gathering relevant information Communicating with customers via...

MOD SC Cleared Network Engineer - Barrow-in-Furness 💷 £480 - £515 per day | 12-Month Contract | Full-Time Onsite We are looking for an experienced MOD SC Cleared Network Engineer to join a high-profile defence programme based onsite in Barrow-in-Furness, Cumbria (LA14 4BN). This is a long-term contract opportunity working within a secure environment, collaborating with project managers, SMEs, architects, and operational support teams to deliver critical infrastructure and network projects. Essential Requirements Active MOD SC Clearance Sole UK National Must not have spent more than 28 consecutive days outside the UK within the last 5 years Available to work 5 days onsite in Barrow-in-Furness Must work Umbrella company Contract Details Rate: £480 - £515 per day Duration: 12-month contract Location: Barrow-in-Furness, Cumbria Working Pattern: Full-time onsite The Role You will support the delivery and integration of complex enterprise network infrastructure solutions within...

Are you an organised and customer-focused professional looking for your next step as a Customer Service Coordinator This is a fantastic opportunity to join a well-established and growing business within the construction sector. As a Customer Service Coordinator, you’ll play a key role in ensuring customer enquiries and orders are handled efficiently, while supporting transport operations. This position offers a supportive team environment, ongoing training, and excellent long-term development prospects. If you enjoy working in a fast-paced setting and take pride in delivering exceptional service, this Customer Service Coordinator role could be the perfect fit. Key Responsibilities Handle customer enquiries via phone and email professionally Process customer orders accurately using internal systems Maintain up-to-date customer records and account details Resolve customer issues and escalate where necessary Support planning and scheduling to meet customer requirements Assist with...

OUTSIDE IR35 CONTRACT ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. Key Responsibilities: Lead end-to end service design within a telecommunications environment, focusing on improving customer and network service experiences Design and optimise services across fixed connectivity and mobile network products, ensuring seamless user and technical integration Apply understanding of mobile network configurations, including APN settings, to support reliable data connectivity and service performance Collaborate with network engineers, product managers, and operations teams to translate technical capabilities into customer-centric services Identify and resolve service experience issues across connectivity journeys, from onboarding through to ongoing usage and supportKey Skills: Extensive experience working within the telecommunications (Telco) industry Proven...

Network Engineer - DV cleared + 6 months + + Hybrid from MOD Corsham + DV cleared role + Inside IR35 + £500 - £550 a day Skills: +Cisco +DV clearance +MOD We are looking for a DV Cleared Network Engineer to join a Special Projects team on a long-term engagement. Role Overview Deliver and support secure communications and network systems within a specialist environment. Work across network and systems engineering, supporting design, build, configuration, and troubleshooting activities. Contribute to long-running, mission-critical projects with a strong operational focus. Skills & Experience Strong Network and Systems Engineering background. Proven experience with communications systems. Cisco networking expertise (routing, switching, comms-focused environments). MOD experience Security Clearance DV clearance is mandatory (must be current)

SC Cleared Network Engineer - WAN Refresh Project Locations: Durham, Lytham, Glasgow, Preston, Birmingham and Longbridge Start: June 2026 Contract Duration: 3 day project at each site Rate: £180-£200/day Inside IR35 We are currently seeking SC Cleared Network Engineers to support a WAN Network Refresh project. This is a hands-on role ideal for engineers with strong infrastructure experience and active security clearance. Key Responsibilities: -Racking and stacking network equipment -Structured cabling and patching -Supporting WAN infrastructure refresh activities -Assisting with installation and deployment of network hardware Requirements: -Active SC Clearance (essential) -Proven experience in network installations (racking & cabling) -Experience working on WAN/LAN refresh or rollout projects -Strong hands-on, on-site engineering background -Ability to work efficiently in a fast-paced environment Further information available upon application. Please contact (url...

Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote. Key Responsibilities of the Customer Service Administrator: * Answering inbound customer calls professionally * Taking and processing customer orders efficiently * Managing customer returns * Addressing customer account queries * Ensuring the computer system is updated consistently To be considered for the Customer Service Administrator role, you will need: * A basic knowledge of MS Office * Excellent interpersonal and communication skills * High attention to detail and accuracy *...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...