21 jobs found

About the Role: We are looking for a proactive and customer-focused Customer Services Agent (B2B) to join the Operations Team. Reporting to the Customer Services Team Leader, you will be responsible for delivering an excellent customer experience by managing enquiries, supporting order processes, and working closely with internal teams to ensure customer requirements are met. Key Responsibilities: Act as the main point of contact for customers via telephone, email, electronic communication, and face-to-face interactions Manage customer orders in line with internal procedures and customer requirements Respond efficiently to customer enquiries, providing accurate product, pricing, and delivery information Record customer interactions, feedback, complaints, and resolutions while identifying opportunities for improvement Collaborate with internal teams including Sales, Planning, Logistics, and After Sales Support to ensure smooth customer operations Skills & Experience...

Customer Service Specialist Hayes, Middlesex Salary £31,000 12-month fixed-term contract Full-time 40 hours per week,   Immediate start! The Opportunity We’re looking for a proactive and customer-focused Customer Service / Aftercare Specialist to join a busy and growing customer service team. This is a key role focused on supporting customers following delivery, ensuring a positive experience and reducing returns through excellent service and product guidance. You’ll be speaking directly with customers, providing reassurance, resolving issues, and gathering feedback to continuously improve the customer journey. About You You must be immediately available Proven experience in a customer service or aftercare role, within an office environment Strong communication skills, both written and verbal Confident handling challenging conversations with empathy and professionalism Highly organised with strong attention to detail A natural problem-solver who can get to the root of...

Telecom & Network Infrastructure Engineer Location: Ellesmere Port, Cheshire (3 days a week) Rate: £280 per day (Outside IR35) Contract: 12 Months to Start with About the Role Aatom Recruitment is partnering with a leading technology organisation that supports enterprises in accelerating digital transformation through innovative IT services, data engineering, and advanced technology solutions Role Summary We are seeking an experienced Telecom & Network Infrastructure Engineer with 6–10 years of hands-on expertise in managing industrial communication systems across a large plant environment. The role involves maintaining, troubleshooting, and enhancing telecom, network, and control communication systems supporting critical plant operations. --- Key Responsibilities Fiber Optic Network Engineering (Enhanced Scope) · Install, terminate, test, and commission fiber optic cables (single-mode and multi-mode). · Perform fiber splicing (fusion and mechanical) and OTDR...

Customer Service Advisor & Administrator Based in Cumbernauld | fully office-based role Full-Time role | 8:30am to 5:00pm | Monday to Friday Temp contract for a minimum of 8 weeks | potential for extension Pay rate of £14.00 per hour + holiday pay Search Consultancy are delighted to be working with a leading business based in Cumbernauld to recruit a Customer Service Advisor on a Temp Contract for at least 8 weeks to support on a project. The successful candidates will be working in a supportive and lively team taking full responsibility for emailed enquiries, customer returns/repairs co-ordination and associated administration. Duties involved in this role will include: Taking ownership & management of the enquiries & returns inbox - dealing with a high volume of enquiries in a courteous & professional manner Processing return & repair requests, ensuring that return labels are correctly issued to customers in good time Providing customers with tracking...

Customer Service Coordinator Wolverhampton £25,500 per annum (£13.28 per hour) Monday – Friday, 8am–5pm Temp to Perm Our client is a well-established specialist manufacturer and supplier, providing bespoke solutions to customers across a range of industries throughout the UK. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their busy operations team. This is a fast-paced role where customer service is key. You'll be the first point of contact for customers, ensuring enquiries are handled efficiently and deliveries are coordinated smoothly. Key Responsibilities: Managing customer enquiries and resolving issues in a professional manner Liaising with customers regarding delivery requirements and order updates Coordinating with transport providers to arrange deliveries Maintaining accurate records and updating reports Using Microsoft Excel and internal systems to manage customer information Supporting the wider team with...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Title: Senior Network Engineer Location: Dudley Centre, Bradford Contract Type: Temporary Hourly Rate: £500.00 Contract Length: 12 months Are you a skilled network engineer looking to take your career to new heights? Do you thrive in dynamic environments and want to make a difference in public services? If so, our client West Yorkshire Police are seeking a Senior Network Engineer to join their dedicated team of network specialists at the Dudley Hill Centre in Bradford! ### What You'll Do: In this exciting role, you will be at the forefront of supporting a range of infrastructure technologies, ensuring reliable connectivity for critical services. Your expertise will be vital in: Supporting Infrastructure: Work on Cisco's Application Centric Infrastructure (ACI), Nexus and Catalyst switches, ASA and Firepower firewalls, Wireless LAN Controllers (WLC), and Access Points (APs). Wi-Fi Projects: Lead initiatives involving Cisco 9800 Wireless LAN Controllers, APs, guest access, and...

Sue Ross Recruitment are delighted to be working alongside their client based in Chapeltown who are looking for a Customer Service Representative for a Fixed term duration of 12 months. Daily Duties & Responsibilities for this role include; * Processing orders * Liaising with the sales team and other key stakeholders * Being the point of contact for customer for any queries, issues and updates * Entering and updating order information within the system * Key account management Candidate Requirements for the Customer Service Representative role: * Experience of working within a customer service environment * Good written and verbal skills * Good understanding of Microsoft Office applications * Experience of using ERP systems The right candidate will be pro-active and a positive addition to the customer service team. You will have the ability to work independently and as part of a team, participate in meetings, and provide first class customer...

Customer Experience Team Leader About the Role I'm looking for an experienced and people-focused Customer Experience Team Leader to help me build and develop a high-performing customer service team. This is a fantastic opportunity for someone who is passionate about coaching others, driving service excellence, and creating a positive customer experience at every interaction. In this role, you'll support the day-to-day leadership of a busy customer service team, ensuring customers receive a professional, responsive and compassionate service from their first point of contact. A key part of the position is people leadership. You'll spend a significant amount of your time coaching, mentoring and developing team members through regular one-to-ones, call listening, feedback sessions and structured development plans. You'll also actively manage performance, setting clear expectations and addressing capability or conduct concerns when needed, helping to create a positive, accountable...

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

Starlink Installation Technician – Nationwide Work Anywhere • Flexible Are you ready to help install Starlinks across the nation? We’re looking for skilled technicians to join our growing team of Starlink installers. ✨ What You’ll Do * Install Starlink systems at customer locations * Safely mount antenna equipment on rooftops or suitable structures (based on pre-site surveys) * Professionally run and secure cabling from the antenna to the Starlink * Configure and program the Starlink * Test, troubleshoot, and ensure everything is performing perfectly before leaving the site * Deliver excellent customer service and answer customer questions * Complete a handover pack with a description of the work and required photos at the end of each job * Educate customers on using their new Starlink system 🔧 What You Need * Strong understanding of telecom systems and equipment * Experience with fibre splicing & low-voltage cabling * Confidence with hand tools and...

Network Infrastructure Technician (Structured Cabling) Location - Amsterdam, The Netherlands Contract Type - Ad-Hoc Basis Employment Term - Contract / Freelance Payment - Weekly Benefits & Flexibility Weekly Payroll: We operate a weekly payroll cycle, ensuring all completed works are paid out promptly to you. Flexibility: Timeframes are often flexible, allowing you to schedule site visits around your current working hours or other professional commitments.About iCobus Ltd iCobus is a specialist managed services provider for the IT, AV, and Structured Cabling sectors across the UK and Europe. From large-scale data centre fit-outs, nationwide retail/hospitality Wi-Fi roll-outs to commercial office environments. Role Overview We are looking to expand our pool of experienced IT, AV, and Network Cabling Engineers in Europe. This role involves attending various sites to handle a range of tasks, from minor hardware break-fixes, racking and stacking and structured cabling...

Customer Care Specialist (Temporary Contract) Location: Redditch, Worcestershire Hours: Full-time, Monday to Friday Salary: £13.00 - £14.00 per hour Contract: Temporary until approximately November 2026 Overview We are pleased to be recruiting for a Customer Care Specialist to join a busy and professional customer care team on a temporary basis. This role sits at the heart of service delivery, supporting customers through every stage of their journey and ensuring a consistently high standard of customer experience. As the first point of contact, you will represent the business with professionalism, empathy, and efficiency, managing enquiries, processing orders, and resolving issues to build strong and lasting customer relationships. Key Responsibilities Manage incoming customer enquiries via phone, email, and online channels Process service requests, quotations, and customer orders accurately Track and monitor orders, keeping customers updated on progress and delivery...

Customer Service Advisor We are currently recruiting for a Customer Service Advisor to join a busy and supportive team based in Burton on Trent. 🕒 Working Hours Monday to Friday Days 💷 Pay £13.20 per hour📌 Main Responsibilities This role focuses on providing essential administrative and customer support within a fast-paced environment. Handling customer support emails and direct communication with customers  Filing and managing documents Reporting and tracking delivery Booking orders  General admin duties🧠 Skills Required Strong IT skills, particularly Microsoft Excel Customer service experience Confident email communication Good organisational and multitasking ability Ability to work accurately in a busy environment📞 Apply / Contact If you have any questions or would like to apply, please give us a call

Weekend Customer Service Advisor (Hybrid) About the RoleWe’re looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our client’s growing support team. This hybrid role is perfect for someone who thrives in a fast-paced environment and enjoys helping customers across multiple channels. Working exclusively at weekends, you’ll play a key role in delivering exceptional customer service via phone, email, and social media, ensuring every enquiry is handled promptly, professionally, and accurately. Working Hours: Saturday: 12:00pm – 8:00pm Sunday: 12:00pm – 8:00pm Key Responsibilities Respond to customer enquiries via phone, email, and social media in a timely and professional manner Provide outstanding support and resolve customer queries efficiently Monitor and respond to social media comments and messages, helping to build strong customer relationships Identify potential risks or issues using Outlook and internal systems, taking proactive...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 7am-11pm 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Senior Network Engineer / Architect Location: Ellesmere Port, Cheshire (On-site, 5 days per week) Rate: £280 per day (Outside IR35) Contract: Initial 10 weeks (high potential for extension) Start Date: Within 2 weeks of final interview About the Role Aatom Recruitment is partnering with a leading technology organisation that supports enterprises in accelerating digital transformation through innovative IT services, data engineering, and advanced technology solutions. Due to continued growth, we are seeking an experienced and driven Senior Network Engineer / Architect to join a high-performing team. This is an excellent opportunity for a skilled professional with a strong background in enterprise networking, architecture, and security to make a real impact. Key Responsibilities * Design, implement, and maintain robust LAN/WAN and enterprise network infrastructures * Recommend and deploy network hardware including routers, switches, firewalls, and access points *...