12 jobs found

Customer Service Advisor Biggleswade Monday to Friday 8:30am-5:00pm Temporary – Permanent  £14.00 per hour Start date 1st December We are looking for a proactive, customer-focused individual to join a busy Customer Service team at a long-established international organisation. This role is perfect for someone who enjoys speaking with customers, resolving enquiries, and providing a consistently high standard of service. As a Customer Service Representative, you will support customers via phone, email, live chat, and social media, offering accurate information on products, orders, pricing, and general queries. You will assist with online ordering, process returns, prepare quotations, update account details, and work with internal teams to ensure smooth service. You will also identify potential sales opportunities, forwarding leads to account managers, and help customers make the best use of the company’s online tools. Key Responsibilities Respond to incoming calls...

If you are a talented and experienced Telephone Sales Professional and looking for an exciting and busy role up to Christmas then our client may have just the role for you. Salary: £13.50 per hour Hours: Monday–Friday, 09:00–17:30 (with flexibility required from mid-November to mid-December) The role could and will be as a Corporate & Customer Assistant and there are several roles that will be available. Responsibilities Customer Service You’ll work closely with our Customer Service Co-ordinator to ensure smooth day-to-day operations. Key Tasks • Manage customer communications across email, telephone, and live chat. • Process orders and update dispatches across multiple E-commerce platforms • Monitor the delivery dashboard, resolve delivery exceptions, and liaise with couriers. • Process corporate and wholesale orders. • Reply to customer reviews and manage feedback. • Support with enquiries and general admin tasks. Corporate Sales You’ll play a key role in...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Temporary Customer Service Co-ordinator Deeside Up to £15 per hour Working for this well-established, innovative and progressive company, the temporary Customer Service Co-ordinator will join a motivated team, providing an efficient and accurate service to business customers across the UK. The Customer Service Co-ordinator will work Monday to Friday, either 830am-430pm or 9am-5pm (37.5 hours a week). This is an ongoing temporary role. The Customer Service Co-ordinator will play a key role in facilitating efficient communication between the customer service team and company, handling enquiries and ensuring timely order processing. Duties:- * Organise and maintain customer data within the CRM system, ensuring accuracy, completeness and compliance * Develop and generate reports and analytics to provide insights into customer behavior, sales performance, and other relevant metrics, aiding decision-making processes * Assist in processing customer orders accurately and efficiently...

Pertemps are delighted to be working with our public sector client to recruit for Customer Service Advisors on a temporary basis. 📣 Role: Customer Service Advisor 📍Location: Edinburgh City Centre (office based, in a call centre) 🔗Duration: Temporary, ongoing 🕒Hours: Monday to Friday, 08:30 - 17:00 (36 hours) 💰 Pay rate: £14.02 per hour 📅 Start date: Immediatley About the Role You'll be the first point of contact for customers contacting the Council Tax team or  the Scottish Welfare Fund Team, providing support and guidance with professionalism and care. Your day-to-day tasks will include: Handling inbound customer calls Reviewing and updating customer accounts Recording accurate notes and information Offering clear guidance and support Redirecting enquiries to other departments when needed Sending documents or letters to customers Assisting with general admin tasks as required Key Responsibilities To thrive in this role, you’ll bring: Proven experience in a customer...

Network Engineer +6 months+ +SC cleared - sole British nationals only due to nature of the project +Hybrid - 1 day on site in Sevenoaks +£425 - £460 a day +Inside IR35 Skills: +Cisco +Aruba +LAN / WAN +SC clearance This Network Engineering role focusses on implementation of Network services and will cover LAN, WAN, Firewall, and Security infrastructures, with a key focus on Cisco and Aruba. Expectation is the successful candidate will have 5 to 10 years proven work experience in a challenging, multi-vendor Data centre environment working as part of a team delivering project engineering functions. Key Responsibilities: Network Maintenance and Troubleshooting: Maintain data network hardware and systems. Investigate and resolve network and hardware issues. Analyze, isolate, and troubleshoot network errors. Assess and upgrade legacy network components as needed.Technical Support and Leadership: Provide technical support for both internal and external customers. Respond...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

5G Telecom Systems Integration Engineer - A great opportunity to be involved at the start of an innovative 5G airborne communication project. As Senior Telecom System Integration Lead for a 5G and broadband Telecoms Systems, you'll undertake RF testing and integration of airborne communication subsystems including antennas, transceivers and RF front ends You'll design and validate RF interconnects, cabling and radio to baseband interfaces The end goal is to deliver an operational high altitude 5G communications platform Your experience will be military airborne, ISTAR defence or commercial airborne Telecom integration design utilising Space Satellites or high altitude platforms for telecommunication applications – similiar to Google – Skybender, Facebook – Magma and MOD – Watchkeeper You’ll need a BSc, MSc or PhD in Communications, Electronics, Systems Engineering or an RF based subject, ideally to CEng combined with substantial technical experience within complex communications...

Job Title: Customer Service Coordinator Location: Whitstable, Kent Contract: Permanent Hours: Monday–Thursday 08:00–16:30, Friday 08:00–13:30 Salary: Competitive, dependent on experience Our client is seeking a proactive and professional Customer Service Coordinator to join their Whitstable-based team. This is a dynamic role focused on delivering exceptional customer service and supporting the full order lifecycle from quotation to delivery. Key Responsibilities: * Process customer orders and quotations within set KPIs. * Build strong relationships with internal and external customers. * Prepare quotations using internal systems and ensure export compliance. * Liaise with commercial, product, and procurement teams to confirm pricing and lead times. * Follow up on quotes, negotiate where needed, and progress orders to shipment. * Handle customer enquiries and complaints professionally. * Support external sales and business development teams. * Identify new sales...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Contract: Temporary, Full-time, Mon – Fri, 9am-5pm (37hr week) An excellent opportunity has arisen for a motivated and customer-focused individual to join a busy head office team as a Customer Services Team Member. In this role, you will provide a national client base with a high standard of customer service, working closely with clients and field staff. You will also be responsible for completing administrative duties accurately and maintaining up-to-date records in line with company procedures. Key Responsibilities * Provide a courteous and professional telephone service to customers, ensuring their needs are met efficiently. * Become fully competent, through in-house training, in the use of company systems to meet customer requirements and share accurate information. * Represent the company positively at all times in line with customer care standards. * Identify and resolve customer issues or escalate where appropriate. * Maintain clear communication with both...