1 jobs found in Carlisle

OUTSIDE IR35 CONTRACT ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. Key Responsibilities: Lead end-to end service design within a telecommunications environment, focusing on improving customer and network service experiences Design and optimise services across fixed connectivity and mobile network products, ensuring seamless user and technical integration Apply understanding of mobile network configurations, including APN settings, to support reliable data connectivity and service performance Collaborate with network engineers, product managers, and operations teams to translate technical capabilities into customer-centric services Identify and resolve service experience issues across connectivity journeys, from onboarding through to ongoing usage and supportKey Skills: Extensive experience working within the telecommunications (Telco) industry Proven...