5 jobs found in Accrington

Senior Network Engineer Contract: 3 Months Location: Ellesmere Port (Onsite) This is a hands-on role focused on network discovery, infrastructure assessment, technical validation and supporting network transformation activities within a complex enterprise environment. Key responsibilities: Network discovery and site surveys Auditing switches, routers, firewalls and network devices Documenting network topology and infrastructure Validating connectivity and configurations Supporting network security assessments Identifying technical risks and troubleshooting issues Working closely with customer and project teamsWe're looking for someone with: 7+ years' network engineering experience Strong knowledge of switching, routing, WAN/LAN, VLANs and firewalls Experience carrying out network audits and technical documentation Excellent troubleshooting skills The ability to work independently in a live customer environmentECS Recruitment Group Ltd is acting as an Employment Business in...

CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks  £13.55 PER HOUR NG15 – NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant...

£12.71 per hour plus uncapped bonus 40 hours per week Monday to Friday 8am-6pm, Saturdays 9am-5.30pm (5 days per week, Saturdays on rotation) Office based – At our iconic Bescot Headquarters What you will be doing: Working for the Service, Maintenance and Repair team at RAC, you will be dealing with New and Existing customers who are calling to enquire about RAC's range of servicing and maintenance services. Whilst providing industry-leading customer service, you will discuss options with customers, discuss options and services available and provide qutations on potential costs for their required work. Using strong communication skills, you will ultimately aim to turn these customer enquiries into bookings for RAC's mechanics to complete.  What are we looking for: -Call Centre Experience -Excellent communications skills -Ability to handle objections and convert enquiries into bookings -Professional telephone manner -Resilience

Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 Weeks) with Potential Extension Pay Rate: £12.71 per hour, plus £2.49 per hour weekend uplift for Saturday and Sunday shifts About the Role Are you passionate about delivering outstanding customer service and helping people find solutions? We are currently recruiting Contact Centre Agents on behalf of our client in Tamworth. This is an excellent opportunity to join a friendly and supportive team, providing exceptional service to customers while gaining valuable experience within a fast-paced contact centre environment. This role is initially offered on a 12-week temporary basis, with the possibility of extension depending on business requirements. Key Responsibilities As a Contact Centre Agent, you will play a vital role in ensuring customers receive a professional and efficient service. Your responsibilities will include: Handling inbound and outbound customer calls in a professional and friendly...

Customer Service Representative Oldbury Temporary Ongoing Full Time £13.45 per hour I am recruiting on behalf of my client for an experienced Customer Service Representative to join their team in Oldbury on a full-time, temporary ongoing basis. This is an excellent opportunity for a customer-focused and organised individual to join a busy office environment, providing professional support to customers while ensuring all enquiries and complaints are handled efficiently. The successful candidate will be the first point of contact for customers, delivering a high standard of service across both telephone and email communications. Key Responsibilities Monitor and manage the shared customer service inbox, responding to customer enquiries in a timely and professional manner. Answer incoming telephone calls, assist customers with their queries, and redirect calls to the appropriate departments where necessary. Handle customer complaints efficiently, ensuring all issues are logged,...