3 jobs found in Ashington

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Remote role - Hub access when needed." Hubs are located in Kirkby, Glasgow and Gateshead Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while...

Role Overview A well‑established organisation is seeking a Customer Service Advisor to join its customer support team. This role is ideal for someone who is customer‑focused, highly organised, and confident communicating across multiple channels while delivering a high standard of service. Key Responsibilities Handle customer enquiries via telephone, email, and online systems in a timely and professional manner. Provide accurate information and resolve customer issues efficiently, ensuring a positive customer experience. Log, update, and manage customer records using internal CRM systems. Identify customer needs and escalate complex queries to relevant departments when required. Meet individual and team performance targets, including response times and customer satisfaction metrics. Maintain a high standard of communication, professionalism, and confidentiality at all times. Support continuous improvement by identifying recurring issues and contributing to service enhancements....

Network Engineer (Data Network Services) – Contract Location: Leeds (Hybrid) Rate: £375 – £450 per day inside IR35 Contract Length: 6 months Start Date: ASAP Working Pattern: Hybrid (some travel and occasional weekend support may be required) Overview Our client is seeking experienced Network Engineers to join their Network Service Data Team, providing day‑to‑day support for incidents and change requests across a large, enterprise‑scale environment. This role is ideal for engineers who enjoy working across the full lifecycle of network services—from design and implementation through to live transition and operational support—while applying modern engineering principles to deliver secure, resilient and scalable infrastructure. Key Responsibilities * Installation, configuration, and support of Production, Non‑Production, and Disaster Recovery network infrastructures * Support and resolution of incidents and delivery of network change requests * Design, documentation, and...