18 jobs found in Blackwood

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

Customer Service Advisor £15.28 per hour Monday to Friday 8am-7pm, Saturday 9am-5pm - No Sundays  Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role This role involves speaking to both new and existing RAC members regarding their current policies and helping them to either sign up for the first time, or to renew their current policies. Through excellent customer service, you will provide a comprehensive overview of RAC products and policies, allowing the customer to choose the right one for their needs: -Handling both inbound and outbound calls -Dealing with existing RAC...

Store Progressor Location: Wolverhampton Job Type: Temporary / Full-Time Working Hours: Monday to Friday, 8:00am – 5:00pm Pay Rate: £13.24 per hour About the Role We are currently recruiting for a proactive and detail-oriented Store Progressor to join a busy and fast-paced team in Wolverhampton. This is an excellent opportunity for someone with strong administrative and communication skills who enjoys working in a customer-focused environment. As a Store Progressor, you will play a key role in ensuring outstanding purchase orders are followed up and deliveries are made in line with customer expectations and operational requirements. Key Responsibilities Expedite outstanding purchase orders to ensure timely delivery of goods. Liaise with customers regarding direct orders, confirming deliveries and updating records on the SAP system. Maintain accurate records of communications with stores personnel and suppliers. Update stock lines and supply systems to reflect changes to...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: £14.00 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and...

Customer Support Advisor | North Baddesley | £13.03 per hour + Free Parking + Free Refreshments + Casual Dress | Full-Time | 3-4 Month Contract Are you an experienced Customer Support Advisor with a passion for delivering outstanding customer service across phone, email, social media, and online channels Do you thrive in a fast-paced environment where problem-solving, attention to detail, and customer satisfaction are at the heart of everything you do Workshop Recruitment is supporting a successful and growing business in North Baddesley in the search for a proactive Customer Support Advisor to join their customer service team on a fixed-term contract. This is an excellent opportunity for a customer-focused professional who enjoys helping customers, resolving enquiries, and delivering a first-class service experience. The successful Customer Support Advisor will manage customer enquiries across multiple communication channels, ensuring issues are resolved efficiently while...

Working for a well-established international business, we are looking for a proactive and professional Customer Service Advisor to join our team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: * Handling incoming customer enquiries via telephone and email * Resolving customer queries efficiently and professionally at first point of contact where possible * Managing customer complaints in a responsive and customer-focused manner * Proactively contacting customers regarding delays or issues before complaints arise * Following up customer cases and ensuring all communication is handled to a high standard * Maintaining accurate records and completing...

Customer Service Advisor Rugby, Warwickshire £27,000 8-Month Fixed Term Contract Monday - Friday The Opportunity We are recruiting on behalf of a well-established business in Rugby for a Customer Service Advisor to join their team on an 8-month fixed-term contract. This is a fantastic opportunity for an experienced customer service professional who enjoys working in a fast-paced environment and acting as the key link between customers and internal departments. You will be responsible for managing customer enquiries, processing orders, coordinating deliveries and ensuring customers receive an excellent level of service throughout the entire order process. Working closely with sales, logistics, warehouse, transport and supply chain teams, you will play an important role in maintaining customer satisfaction and supporting business operations. Key Responsibilities: * Deliver a high level of customer service via telephone and email * Process customer orders accurately and...

Role Title: Network Delivery Manager Duration: 4 month initial contract with potential for extension Location: Wokingham, hybrid 2/3 days per week onsite Rate: up to £533.60 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is required Role purpose / summary Lead the end‑to‑end delivery of network projects (LAN/WAN, SD‑WAN, Wi‑Fi, security, cloud connectivity, etc.). Translate business requirements into delivery plans, ensuring alignment between technical teams and business stakeholders. Manage project scope, timelines, risks, and budgets using appropriate delivery frameworks (e.g., Agile, Waterfall). Ensure smooth deployment of network upgrades, migrations, and expansions across multiple sites. Coordinate with architecture, engineering, operations, and third‑party vendors to ensure seamless delivery. Stakeholder & Vendor Management Act as the primary point of contact for network delivery-related communications. Maintain strong relationships with...

Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment and ready for an immediate start?  Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment? Our prestigious client in Marlow are seeking a dedicated Customer Service Executive to join their team. As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company. Key Responsibilities: - Engage directly with customers via telephone or electronic communication. - Manage direct customer orders following the internal sales order process meticulously. - Address and resolve general and order-specific customer enquiries promptly and effectively. - Handle return requests efficiently, ensuring all relevant systems are...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...

A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department.   This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises!   Working within the electrical wholesales industry, this business is looking for individuals to join their team of up to 20 employees. This position will be dealing with a high-volume of in-bound calls on a daily basis.   Customer Service Advisor Working Hours: Monday to Friday 8:00am - 5:30pm Annual Leave: Starting at 20 days plus Bank Holidays, rising with length of service to a max 25 days over a 5 year period. Free Parking available Impressive client premises and facilities Full time office based Salary: £12.95 per hour -  salary progression route   Responsibilities will include:...

Job title: Network Engineer / Network Designer (Contract) Duration: 3 months initially, with potential extensions Location: London (Hybrid) Rate: £500 to £550 per day outside IR35 Role Overview A Network Engineer / Network Designer is required to deliver project-based network and security changes within a large, distributed retail organisation. This role focuses solely on project delivery, with no BAU or operational support responsibilities. The contractor will work under general direction, taking responsibility for their own deliverables and ensuring that all design output, configuration artefacts, and documentation updates are accurate, consistent, and aligned with established standards. The work will involve contributing to network designs, implementing planned configuration changes, and updating documentation across hybrid cloud and on?premises environments. Technologies include Cisco ACI, Juniper Mist, Fortinet FortiGate, Palo Alto Networks, Zscaler (ZIA/ZPA), Azure...

German-Speaking Customer Service Advisor (Temporary Assignment) Location: White City, London (Office-Based) Contract: Temporary - 3 Months Hours: Full-time, Monday to Friday, 9:00am - 5:30pm (37.5 hours per week) Salary: £15.00 - £17.00 per hour (Dependent on Experience) We are currently recruiting on behalf of a valued client for a fluent German-speaking Customer Service Advisor to join their customer support team based in White City, London. This is a full-time, office-based position offered on a temporary 3-month contract. This opportunity would suit a proactive and customer-focused individual who is passionate about delivering exceptional service and enjoys working in a fast-paced environment. Key Responsibilities Deliver high-quality customer service to German-speaking customers via telephone, email, and other communication channels. Respond to customer enquiries in a professional, timely, and efficient manner. Process orders, requests, and account updates accurately....

Enterprise Architect – Telecom BSS Job Advert Enterprise Architect – Telecom BSS London | Hybrid | Outside IR35 Contract We are seeking an experienced Enterprise Architect with strong Telecom BSS expertise to support a major digital transformation programme. This role is ideal for a senior architect with a background in telecoms, billing, product catalogue, order management and enterprise integrations. Key Responsibilities: • Define and drive enterprise architecture across Telecom BSS platforms • Lead architecture for Product Catalogue, CPQ, Order Management and Billing solutions • Work closely with business and technology stakeholders to deliver scalable BSS capabilities • Oversee integration architecture, APIs and enterprise application interfaces (EAI) • Support transformation initiatives across customer, product and revenue management domains Required Skills: • Enterprise Architecture experience within Telecommunications • Strong Telecom BSS knowledge • Experience with...

Enterprise / Solution Architect – ServiceNow | Telecom | Outside IR35 Contract: 6 Months Initial Location: London (Hybrid – 2 days per week) We are seeking an experienced Enterprise Architect / Solution Architect with strong ServiceNow and telecommunications experience to join a major transformation programme. This role is ideal for a ServiceNow Architect who has delivered enterprise-scale solutions within telecom, OSS/BSS or communications environments and can translate complex business requirements into scalable technical architecture. Key Responsibilities: • Define end-to-end ServiceNow architecture and solution design. • Lead architecture across ServiceNow modules including ITOM/TSOM, TSM, CSM, HRSD, IRM/GRC, SecOps and SPM. • Drive platform governance, standardisation and best practice. • Design integrations, workflows, data models and technical solutions. • Collaborate with senior business and technology stakeholders. • Support large-scale digital transformation and...

Network Engineer – 6-month contract -London/remote My High-profile Legal Customer is seeking an experienced Network Engineer to support a combination of project delivery and business-as-usual (BAU) operational activities within a complex enterprise environment. This role requires a highly skilled Network professional with strong troubleshooting capabilities, and extensive experience across network, security, and load-balancing technologies including strong hands-on experience with Palo Alto firewalls including Panorama. The Network Engineer should have a strong operational mindset, be comfortable working within enterprise environments, and be capable of independently owning complex network and security issues through to resolution Skills required from the Network Engineer: Network Engineer with experience working on projects and BAU Advanced hands-on experience with Palo Alto firewalls, including Panorama management. Strong Fortinet FortiGate administration and support...

Customer Service Advisor Do you love working with customers? Are you confident on the phone and in person? We are seeking a reliable and customer-focused Customer Service Administrator to manage high volumes of inbound communications for our client based in Haverhill on a 3-month contract. This role is primarily responsible for answering calls and live chats, handling general enquiries, accurately recording information, and passing messages to the appropriate team members. The ideal candidate will be comfortable multitasking in a fast-paced environment and have strong note-taking and customer service skills. * Monday to Friday (including some Saturday's on a rota basis) * 09:00 to 1700 * £12.82-£13.00 per hour Key Responsibilities as a Customer Service Advisor: * Answer and manage large volumes of inbound telephone calls daily * Respond to live chat enquiries in a timely and professional manner * Handle general customer enquiries and provide accurate information *...

Network Engineer (Cisco SD-WAN) – 6 Month Initial Contract – Fully Remote VIQU are supporting a major enterprise organisation undergoing a large-scale network transformation and consolidation programme. They are seeking a Network Engineer to support the rollout of SD-WAN across numerous new sites, with a further rollout planned across existing locations. The successful Network Engineer will focus on the hands-on implementation of SD-WAN and network migration activities within a predominantly Cisco-based environment. Key Responsibilities Implement Cisco-based SD-WAN solutions across c.50+ sites, with additional rollout phases to follow Configure and deploy SD-WAN edge devices, circuits, and network infrastructure components Support migration from legacy WAN providers into a consolidated managed service environment Work to deliver against HLD/LLD designs during implementation phase Operate within a co-managed model, taking ownership of configurations, changes, and fixes where...