3 jobs found in Blyth

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to Friday. 40 hours per week Duties will include: Dealing with incoming queries via telephone and email Liaising with departments for updates, to feedback to customer Speaking with customers with order updates and tracking details Providing customer service to customers via phone and telephone Using an in-house system to log information Monitoring and replying to emails Previous customer service experience is essential for the role

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract with the opportunity to go permanent to join a busy and fast-paced commercial and sales environment. This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally. Key Responsibilities Manage and resolve customer enquiries, complaints, and communications through to completion Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner Maintain accurate records of all customer interactions via CRM systems Support RFQ...