6 jobs found in Bournemouth

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary basis. You will support customers across telephone, email, live chat and social media, answering a wide variety of queries relating to products, orders and installations. You will take ownership of each enquiry, working to resolve questions and complaints effectively while delivering a positive customer experience. Package for a Customer Service Advisor: Salary: £12.74-£13.46 per hour, depending on experience Hours: 40 hours per week, Monday to Saturday. Saturdays are worked on a rota, with a day off during the week Contract: Temporary Location: Bath, hybrid Varied, multichannel customer service role Opportunity to develop your complaint-handling and problem-solving experience Supportive and collaborative working environment Saturday shifts balanced with a weekday offKey Responsibilities of a Customer Service Advisor: Responding...

Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 35.5 hours per week, Monday - Friday Pay Rate: £14.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing service contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Previous experience in...

Customer Service Advisor Woking Temp 3 months - with view to go perm £12.84p/h Our client is seeking a Customer Service Advisor to join their busy Customer Service team. As the first point of contact for customers, you will provide advice, guidance, and support on products while delivering an exceptional customer experience. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Duties: Engage with new and existing customers, providing information on appointments Act as the first point of contact for customer enquiries Build rapport and maintain positive relationships with customers Schedule engineer appointments where required Ensure diaries are optimised Handle high volumes of customer calls and emails Use CRM system to track all correspondence Upsell products to customers Requirements: Excellent communication skills, both written and verbal. Strong attention to detail and accuracy....

Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems and making a positive difference with every interaction? We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. This is a fantastic opportunity for someone with excellent communication skills who thrives in a fast-paced environment and enjoys providing first-class service across multiple channels. The Role As a key member of the team, you will be the first point of contact for customers and members of the public, responding to enquiries via telephone, email, live chat, social media and post. You will ensure every interaction is handled professionally, accurately and with empathy while maintaining exceptional customer service standards. Duties: Respond to customer enquiries across multiple communication channels. Process customer requests and account updates accurately. Build positive relationships through...

Service Improvement Advocate 📢 📍 Exeter, Weston-super-Mare or Tolvaddon (Hybrid Working) 💰 £33,163 per annum 🕒 37 hours per week, Monday–Friday 📄 Fixed-Term Contract until February 2027 Do you have experience handling customer complaints and a passion for improving services? We're looking for a Service Improvement Advocate to help drive positive change by resolving complex customer issues and using feedback to improve service delivery. Key Responsibilities: ✔️ Manage customer feedback, complaints and compliments professionally and efficiently ✔️ Investigate complex cases, gather evidence and work with colleagues to achieve positive outcomes ✔️ Promote best practice in complaint handling and customer service standards ✔️ Identify trends and root causes to support continuous service improvement ✔️ Develop improvement plans that enhance the customer experience What We're Looking For: ✅ Experience managing customer complaints or escalated customer enquiries ✅ Strong customer...

Network Engineer – 6-month contract -London/remote My High-profile Legal Customer is seeking an experienced Network Engineer to support a combination of project delivery and business-as-usual (BAU) operational activities within a complex enterprise environment. This role requires a highly skilled Network professional with strong troubleshooting capabilities, and extensive experience across network, security, and load-balancing technologies including strong hands-on experience with Palo Alto firewalls including Panorama. The Network Engineer should have a strong operational mindset, be comfortable working within enterprise environments, and be capable of independently owning complex network and security issues through to resolution Skills required from the Network Engineer: Network Engineer with experience working on projects and BAU Advanced hands-on experience with Palo Alto firewalls, including Panorama management. Strong Fortinet FortiGate administration and support...