11 jobs found in Cambridge

Network Contractor - Main Campus Network Redesign Location: Cambridge - Onsite Rate: £400-£440 per day, Inside IR35 Contract: Network Contractor Working Pattern: Onsite, with planned evening/weekend change windows We are seeking an experienced Network Contractor to support a major Main Campus Network Redesign and Remediation programme in Cambridge. This is a hands-on role requiring strong Cisco routing and switching, enterprise campus networking, OSPF, BGP and wireless experience. You will work alongside existing network and infrastructure teams to improve network stability, resilience, supportability and configuration standards. Key Responsibilities Review existing campus network topology and configurations. Identify and remediate legacy, redundant, inconsistent or obsolete configuration. Support network redesign and logical simplification. Configure and troubleshoot Cisco routers and switches. Troubleshoot complex Layer 2/Layer 3 connectivity and routing issues. Review and...

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

Senior Communications Officer Location: St James's, London (Hybrid Working) Rate: £36.95 per hour Contract: Interim Assignment until November 2026 We are recruiting for an experienced Senior Communications Officer to join a respected international organisation based in central London. This is an exciting opportunity for a communications professional with strong media relations expertise, excellent writing skills and a background in journalism, press office operations or corporate communications. Working within a busy Communications Division, you will play a key role in shaping public messaging, supporting senior leaders, delivering high-profile media activity and promoting programmes with global impact. The successful candidate will be involved in strategic communications planning, media engagement, content creation and event support, as well as providing communications advice across a broad portfolio of programmes and initiatives. Key Responsibilities Lead communications...

Location: London Clearance: SC-cleared / Non-SC Start: Immediate KEY RESPONSIBILITIES Own test design and execution for assigned workstreams across the client's estate. Review requirements, HLDs, LLDs, and project documentation to identify test scenarios and coverage gaps. Produce and peer-review test scripts, test cases, and execution evidence to sign-off standard. Lead defect triage, root-cause analysis, and retest coordination across delivery, design, engineering, and operations teams. Validate System Integration, Functional, Non-Functional, Disaster Recovery, and Operational Acceptance test coverage before execution windows open. Provide technical guidance and mentoring to Test Engineers; raise the standard of scripts, evidence, and defect records across the workstream. Maintain ALM discipline: test case structure, requirements traceability, defect lifecycle, and reporting accuracy. Execute and lead complex testing across routers, switches, firewalls, hosting, data...

Customer Service Advisor required for our public sector client 09.00 - 16.00, Monday - Friday Office Based Role Initially until November, however could be extended The role will be taking calls for their waste services department You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and be capable of handling a range of situations with tact, diplomacy and empathy. You will have excellent listening and communication skills, the ability to converse with all types of people, a polite and courteous attitude, and a commitment to providing excellent customer care. You will also be able to work well under pressure with a minimum of supervision while ensuring consistency and accuracy, and be proficient in the use of software systems, with good keyboard skills. Experience of working in front-line council services would be an advantage but is not essential as full training will be provided

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish. This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience. This is a temp to perm position so we are looking for candidate who can start immediately or with a week's notice. Your responsibilities will include: * Responding to customer enquiries and resolving issues via phone and email. * Coordinating engineer appointments and ensuring service visits are arranged promptly. * Liaising with external service partners and internal...

Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner Your role will include: Managing inbound and outbound customer calls. Responding to customer enquiries via telephone, email and live chat. Providing advice and support Processing customer orders Maintaining accurate customer records using internal systems. Liaising with technical departments to resolve customer queries efficiently. Delivering an outstanding customer experience This position: 18 month minimum contract Monday – Friday 9am – 5pm If you feel you have the sills necessary for this role, then please send us your CV

Customer Service Advisor Redditch | Temporary (until January 2027, with extension potential) The Role We are recruiting for a Customer Service Advisor. You'll handle both incoming and outgoing calls, resolving customer queries with professionalism and care. This is a hands-on, fast-paced position where your communication skills and attention to detail directly impact customer satisfaction. Working Hours Monday to Friday, 8:45 AM – 5:00 PM What We're Looking For * Proven experience in a customer-facing role * Excellent communication skills and professional phone manner * Keen eye for detail * Ability to manage multiple queries efficiently * Previous call centre experience (advantageous) * Knowledge of compliance and legislation (advantageous) Immediate start available following successful interview. Experience: * Customer Service: 1 year (required) Work Location: In person

The Results People are looking for Customer services advisors for our well-known client based in Smethwick. Location: Smethwick Job Type: Temporary to Permanent Hours: 37.5 hours per week Pay: £12.71 per hour initially, increasing to £13.27 per hour after 12 weeks Overtime: After 12 weeks, overtime may be available at £19.91 per hour About the Role We are currently recruiting for Customer Service Advisors to join a busy team in Smethwick. This is a fantastic opportunity for candidates who enjoy working with people, are confident communicating over the phone and by email, and have a strong customer-focused approach. You will be responsible for handling customer enquiries and complaints, providing excellent customer service, and ensuring queries are dealt with professionally and efficiently. Key Responsibilities Handling customer enquiries by telephone and email Dealing with customer complaints in a professional and helpful manner Providing accurate information and resolving...