18 jobs found in Crewe

Telecom & Network Infrastructure Engineer Location: Ellesmere Port, Cheshire (3 days a week) Rate: £280 per day (Outside IR35) Contract: 12 Months to Start with About the Role Aatom Recruitment is partnering with a leading technology organisation that supports enterprises in accelerating digital transformation through innovative IT services, data engineering, and advanced technology solutions Role Summary We are seeking an experienced Telecom & Network Infrastructure Engineer with 6–10 years of hands-on expertise in managing industrial communication systems across a large plant environment. The role involves maintaining, troubleshooting, and enhancing telecom, network, and control communication systems supporting critical plant operations. --- Key Responsibilities Fiber Optic Network Engineering (Enhanced Scope) · Install, terminate, test, and commission fiber optic cables (single-mode and multi-mode). · Perform fiber splicing (fusion and mechanical) and OTDR...

Customer Service Coordinator Wolverhampton £25,500 per annum (£13.28 per hour) Monday – Friday, 8am–5pm Temp to Perm Our client is a well-established specialist manufacturer and supplier, providing bespoke solutions to customers across a range of industries throughout the UK. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their busy operations team. This is a fast-paced role where customer service is key. You'll be the first point of contact for customers, ensuring enquiries are handled efficiently and deliveries are coordinated smoothly. Key Responsibilities: Managing customer enquiries and resolving issues in a professional manner Liaising with customers regarding delivery requirements and order updates Coordinating with transport providers to arrange deliveries Maintaining accurate records and updating reports Using Microsoft Excel and internal systems to manage customer information Supporting the wider team with...

Customer Service Representative This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm's customers. The Role Day to day you will be: * Responding to queries on the telephone and via email * Building relationships with customers * Supporting the sales team, upselling products where appropriate * Working as part of a friendly team * Maintaining compliance and necessary data * Liaising with internal and external colleagues * Performing ad-hoc duties as required You will need: * Experience in providing first class customer service * Ideally telephone based experience - call centre/contact centre or inbound/outbound calls * First rate communication skills, able to build rapport with customers * Some experience of handling complaints and resolving issues amicably and successfully * Team player attitude and computer literacy This temporary role is office based five days...

Sue Ross Recruitment are delighted to be working alongside their client based in Chapeltown who are looking for a Customer Service Representative for a Fixed term duration of 12 months. Daily Duties & Responsibilities for this role include; * Processing orders * Liaising with the sales team and other key stakeholders * Being the point of contact for customer for any queries, issues and updates * Entering and updating order information within the system * Key account management Candidate Requirements for the Customer Service Representative role: * Experience of working within a customer service environment * Good written and verbal skills * Good understanding of Microsoft Office applications * Experience of using ERP systems The right candidate will be pro-active and a positive addition to the customer service team. You will have the ability to work independently and as part of a team, participate in meetings, and provide first class customer...

Job Title: Senior Network Engineer Location: Dudley Centre, Bradford Contract Type: Temporary Hourly Rate: £500.00 Contract Length: 12 months Are you a skilled network engineer looking to take your career to new heights? Do you thrive in dynamic environments and want to make a difference in public services? If so, our client West Yorkshire Police are seeking a Senior Network Engineer to join their dedicated team of network specialists at the Dudley Hill Centre in Bradford! ### What You'll Do: In this exciting role, you will be at the forefront of supporting a range of infrastructure technologies, ensuring reliable connectivity for critical services. Your expertise will be vital in: Supporting Infrastructure: Work on Cisco's Application Centric Infrastructure (ACI), Nexus and Catalyst switches, ASA and Firepower firewalls, Wireless LAN Controllers (WLC), and Access Points (APs). Wi-Fi Projects: Lead initiatives involving Cisco 9800 Wireless LAN Controllers, APs, guest access, and...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Starlink Installation Technician – Nationwide Work Anywhere • Flexible Are you ready to help install Starlinks across the nation? We’re looking for skilled technicians to join our growing team of Starlink installers. ✨ What You’ll Do * Install Starlink systems at customer locations * Safely mount antenna equipment on rooftops or suitable structures (based on pre-site surveys) * Professionally run and secure cabling from the antenna to the Starlink * Configure and program the Starlink * Test, troubleshoot, and ensure everything is performing perfectly before leaving the site * Deliver excellent customer service and answer customer questions * Complete a handover pack with a description of the work and required photos at the end of each job * Educate customers on using their new Starlink system 🔧 What You Need * Strong understanding of telecom systems and equipment * Experience with fibre splicing & low-voltage cabling * Confidence with hand tools and...

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

About the Role: We are looking for a proactive and customer-focused Customer Services Agent (B2B) to join the Operations Team. Reporting to the Customer Services Team Leader, you will be responsible for delivering an excellent customer experience by managing enquiries, supporting order processes, and working closely with internal teams to ensure customer requirements are met. Key Responsibilities: Act as the main point of contact for customers via telephone, email, electronic communication, and face-to-face interactions Manage customer orders in line with internal procedures and customer requirements Respond efficiently to customer enquiries, providing accurate product, pricing, and delivery information Record customer interactions, feedback, complaints, and resolutions while identifying opportunities for improvement Collaborate with internal teams including Sales, Planning, Logistics, and After Sales Support to ensure smooth customer operations Skills & Experience...

Employee Communications & Engagement Manager 📍 Reading (Hybrid - 3 days in the office) 📅 6-Month Contract Are you the person who shapes the narrative, influences senior leaders, and knows exactly how communications will land? We're looking for an experienced Employee Communications & Engagement Manager to lead internal communications and engagement across a dynamic organisation. This is a hands-on role where you'll partner with senior leadership to craft compelling messaging, deliver high-impact employee events, and drive engagement through clear, authentic communication. You'll be responsible for: Developing and delivering internal communications strategies Writing executive and leadership communications Planning and running company-wide events and town halls Leading change communications and employee engagement initiatives Advising senior stakeholders on the best communication approach and channelsWe're looking for someone with exceptional storytelling skills, strong...

Customer Service Specialist Hayes, Middlesex Salary £31,000 12-month fixed-term contract Full-time 40 hours per week,   Immediate start! The Opportunity We’re looking for a proactive and customer-focused Customer Service / Aftercare Specialist to join a busy and growing customer service team. This is a key role focused on supporting customers following delivery, ensuring a positive experience and reducing returns through excellent service and product guidance. You’ll be speaking directly with customers, providing reassurance, resolving issues, and gathering feedback to continuously improve the customer journey. About You You must be immediately available Proven experience in a customer service or aftercare role, within an office environment Strong communication skills, both written and verbal Confident handling challenging conversations with empathy and professionalism Highly organised with strong attention to detail A natural problem-solver who can get to the root of...

External Communications Manager (Contract) 📍 London (Hybrid - approx. 40% onsite) 📅 6-month contract £500 - £550 per day via Umbrella The Opportunity We are seeking an experienced External Communications Manager to join a high-performing communications team on an interim basis. This role will play a key part in delivering impactful external communications activity, helping to build awareness, strengthen engagement, and support organisational priorities. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, can operate with autonomy, and is confident managing a varied and high-profile workload. Key Responsibilities Deliver external communications campaigns aligned to organisational priorities Develop engaging content, including press releases, briefings and stakeholder materials Build and maintain relationships with media, influencers, and external stakeholders Support corporate publications and key communication outputs Contribute to a...

Network Infrastructure Technician (Structured Cabling) Location - Amsterdam, The Netherlands Contract Type - Ad-Hoc Basis Employment Term - Contract / Freelance Payment - Weekly Benefits & Flexibility Weekly Payroll: We operate a weekly payroll cycle, ensuring all completed works are paid out promptly to you. Flexibility: Timeframes are often flexible, allowing you to schedule site visits around your current working hours or other professional commitments.About iCobus Ltd iCobus is a specialist managed services provider for the IT, AV, and Structured Cabling sectors across the UK and Europe. From large-scale data centre fit-outs, nationwide retail/hospitality Wi-Fi roll-outs to commercial office environments. Role Overview We are looking to expand our pool of experienced IT, AV, and Network Cabling Engineers in Europe. This role involves attending various sites to handle a range of tasks, from minor hardware break-fixes, racking and stacking and structured cabling...

Customer Experience Team Leader About the Role I'm looking for an experienced and people-focused Customer Experience Team Leader to help me build and develop a high-performing customer service team. This is a fantastic opportunity for someone who is passionate about coaching others, driving service excellence, and creating a positive customer experience at every interaction. In this role, you'll support the day-to-day leadership of a busy customer service team, ensuring customers receive a professional, responsive and compassionate service from their first point of contact. A key part of the position is people leadership. You'll spend a significant amount of your time coaching, mentoring and developing team members through regular one-to-ones, call listening, feedback sessions and structured development plans. You'll also actively manage performance, setting clear expectations and addressing capability or conduct concerns when needed, helping to create a positive, accountable...