3 jobs found in Ely

Network Contractor - Main Campus Network Redesign Location: Cambridge - Onsite Rate: £400-£440 per day, Inside IR35 Contract: Network Contractor Working Pattern: Onsite, with planned evening/weekend change windows We are seeking an experienced Network Contractor to support a major Main Campus Network Redesign and Remediation programme in Cambridge. This is a hands-on role requiring strong Cisco routing and switching, enterprise campus networking, OSPF, BGP and wireless experience. You will work alongside existing network and infrastructure teams to improve network stability, resilience, supportability and configuration standards. Key Responsibilities Review existing campus network topology and configurations. Identify and remediate legacy, redundant, inconsistent or obsolete configuration. Support network redesign and logical simplification. Configure and troubleshoot Cisco routers and switches. Troubleshoot complex Layer 2/Layer 3 connectivity and routing issues. Review and...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries...