2 jobs found in Fleet

Customer Service Advisor Woking Temp 3 months - with view to go perm £12.84p/h Our client is seeking a Customer Service Advisor to join their busy Customer Service team. As the first point of contact for customers, you will provide advice, guidance, and support on products while delivering an exceptional customer experience. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Duties: Engage with new and existing customers, providing information on appointments Act as the first point of contact for customer enquiries Build rapport and maintain positive relationships with customers Schedule engineer appointments where required Ensure diaries are optimised Handle high volumes of customer calls and emails Use CRM system to track all correspondence Upsell products to customers Requirements: Excellent communication skills, both written and verbal. Strong attention to detail and accuracy....

Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems and making a positive difference with every interaction? We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. This is a fantastic opportunity for someone with excellent communication skills who thrives in a fast-paced environment and enjoys providing first-class service across multiple channels. The Role As a key member of the team, you will be the first point of contact for customers and members of the public, responding to enquiries via telephone, email, live chat, social media and post. You will ensure every interaction is handled professionally, accurately and with empathy while maintaining exceptional customer service standards. Duties: Respond to customer enquiries across multiple communication channels. Process customer requests and account updates accurately. Build positive relationships through...