2 jobs found in Havant

Customer Experience Associate Location: Poole Salary: £29,000 - £30,500 Job Type: Full-time, Temporary We're recruiting for a Customer Experience Associate to join a busy customer service team based in Poole. This is a fantastic opportunity for someone who enjoys delivering exceptional customer service, solving problems, and building strong customer relationships in a fast-paced office environment. The Role You'll be the first point of contact for customers, handling a variety of enquiries while ensuring every interaction is professional, efficient, and customer-focused. You'll work closely with internal teams to resolve queries, manage orders, and provide an outstanding customer experience. Key Responsibilities Handle inbound and outbound customer calls and emails. Manage customer enquiries, orders, deliveries, returns, and complaints. Update and maintain accurate customer records within the CRM system. Liaise with internal departments to resolve customer queries....

Vibe Recruit is currently recruiting for a Customer Service Coordinator on behalf of our client based in Maidenhead. This is an excellent opportunity for a customer-focused individual looking to join a supportive team within the healthcare sector. Key Responsibilities Provide exceptional customer service to patients and healthcare professionals. Arrange patient deliveries via telephone and email. Respond to patient and stakeholder enquiries, resolving queries efficiently and professionally. Accurately log all patient and healthcare professional communications using the internal database. Manage your daily workload as delegated by the Lead Coordinator. Communicate effectively with internal and external stakeholders via telephone and email. Meet individual and team performance targets. Update and maintain accurate patient records. Process chemist orders and coordinate prescription collections. Provide first-line support with pump troubleshooting and arrange equipment uplifts. Carry...