3 jobs found in Ipswich

A client of ours in the Bury St Edmunds area are recruiting a Temporary Customer Service Representative to join their team ASAP. This is a full-time temporary position working Monday to Thursday 8.00am - 4.30pm and Friday 8.00am - 12.30pm, paying a negotiable salary depending on experience. This is an excellent opportunity to join a well-established manufacturing business, with the potential for a permanent position for the right candidate. Your key duties in this Customer Service Representative role will include but are not limited to: Processing customer enquiries, quotations and orders accurately Entering and managing customer orders using an ERP system Liaising with Planning, Purchasing, Manufacturing and Shipping teams to meet customer requirements Providing customers with updates on order status, delivery schedules and tracking information Preparing and issuing customer documentation as required Delivering excellent customer service via email and telephone Maintaining...

Network Contractor - Main Campus Network Redesign Location: Cambridge - Onsite Rate: £400-£440 per day, Inside IR35 Contract: Network Contractor Working Pattern: Onsite, with planned evening/weekend change windows We are seeking an experienced Network Contractor to support a major Main Campus Network Redesign and Remediation programme in Cambridge. This is a hands-on role requiring strong Cisco routing and switching, enterprise campus networking, OSPF, BGP and wireless experience. You will work alongside existing network and infrastructure teams to improve network stability, resilience, supportability and configuration standards. Key Responsibilities Review existing campus network topology and configurations. Identify and remediate legacy, redundant, inconsistent or obsolete configuration. Support network redesign and logical simplification. Configure and troubleshoot Cisco routers and switches. Troubleshoot complex Layer 2/Layer 3 connectivity and routing issues. Review and...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...