3 jobs found in Kirkcaldy

As a Customer Service Advisor, you'll play a key role in supporting customers across multiple channels including phone, email and online platforms. Working in a fast paced environment, you will handle a wide range of enquiries, from general questions to more complex issues, always delivering a high standard of service. You'll be responsible for resolving customer concerns efficiently and empathetically, ensuring each interaction leaves a positive impression. The role requires strong communication skills and the ability to adapt your approach depending on the customer and situation. Day to day, you'll liaise with internal teams to gather information and help resolve queries, as well as identify recurring issues and highlight potential improvements to processes and service delivery. No two days are the same, and you'll need to be comfortable managing a varied workload. This position offers the opportunity to gain valuable experience working with multiple systems and communication...

Customer Contact Inbound Telephony Advisor (x6) Location: Perth (Hybrid - 2 days per week in the office) Rate: £15.54 per hour Contract: 12-month temporary assignment Start Date: 10th August 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Are you a natural problem solver with a passion for helping people and delivering exceptional customer service? Do you thrive in a fast-paced environment where resolving customer queries quickly and effectively is a priority? We are looking for Customer Contact Inbound Telephony Advisors to join a busy customer service team. In this role, you will focus on delivering First Call Resolution (FCR), ensuring customers receive accurate and efficient support at the first point of contact. Key Responsibilities Respond to inbound customer enquiries with professionalism and empathy. Identify customer needs and provide effective solutions wherever possible at the first point of contact. Use internal systems and...

TechNest Talent is looking for an experienced Technical Project Engineer to join a growing team supporting the delivery of critical telecommunications infrastructure projects across Scotland.In this role, you'll be responsible for the successful delivery of technical projects and the ongoing maintenance of a major telecoms network. Working closely with Project Managers, Network Operations and Field Engineering teams, you'll play a key role in planning, installing, commissioning and supporting network infrastructure. * Support Project and Senior Project Managers in delivering telecoms and networking projects of varying size and complexity. * Install, configure, commission and maintain routers, switches, firewalls and telecoms equipment. * Carry out site surveys to support project planning and installation activities. * Perform rack, charger and telecoms equipment installations to a high standard. * Produce and maintain accurate technical documentation, ensuring...