11 jobs found in Northampton

Temp-to-perm opportunity with progression plan Favourable daytime hours (Apply online only)) Forward-thinking company with community spirit  An attractive annual salary of £30,001.63, equating to £16.48 per hour. Deliver Exceptional Customer Experiences We're looking for a proactive and highly organised Service Delivery Coordinator to join a fast-paced, customer-focused operations team. This is an exciting opportunity for someone who thrives on building relationships, solving problems, and ensuring customers receive a seamless, high-quality support from order placement through to successful delivery. As a key member of the Service Delivery team, you'll act as the central point of coordination between customers, internal departments, warehouse operations, and third-party logistics providers. Your ability to manage multiple priorities, communicate effectively, and maintain exceptional attention to detail will directly contribute to customer satisfaction and business success....

Test Engineer - Outside IR35  3 months initially On site - Cambridge We are looking for a Functional Test Engineer on an initial 3 months' contract to support the delivery of mission-critical radio communication products. Working within an Agile development team, you will perform feature testing, fault verification, regression testing, and exploratory testing on wireless handset devices and associated PC-based management tools, providing rapid quality feedback during software development sprints. Experience in either PMR, telecommunications, embedded systems, or wireless device testing is needed for this one

Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems and making a positive difference with every interaction? We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. This is a fantastic opportunity for someone with excellent communication skills who thrives in a fast-paced environment and enjoys providing first-class service across multiple channels. The Role As a key member of the team, you will be the first point of contact for customers and members of the public, responding to enquiries via telephone, email, live chat, social media and post. You will ensure every interaction is handled professionally, accurately and with empathy while maintaining exceptional customer service standards. Duties: Respond to customer enquiries across multiple communication channels. Process customer requests and account updates accurately. Build positive relationships through...

Are you an organised, detail-oriented administrator looking to step into a rewarding role with a industry leader? On behalf of our client we are seeking a proactive Customer Care Representative to join their supportive onsite team in Basingstoke. If you thrive in a fast-paced environment where your communication skills and initiative make a daily impact, this is the perfect opportunity to grow your career with a world-class employer. Job Title: Customer Care Representative Location: Basingstoke (Onsite) Pay Rate: £15.00 per hour Working Hours: 37.5 hours per week (Mon-Thurs 9:00-17:00, Fri 9:00-15:30) Contract Duration: Fixed-Term through to 30/04/2027 What You'll Be Doing As a Customer Care Representative, you will act as a central hub for communication and administrative operations across the office: Executing core administrative tasks, including maintaining record management systems, ordering supplies, and handling basic bookkeeping work. Drafting and preparing...

Customer Service Advisor – Children's Services Location: Lincoln City Centre Hours: 37 hours per week Contract: Minimum 12 weeks Working Hours: Monday to Friday, between 8:00am and 6:00pm We are looking for Customer Service Advisors to join a busy Children's Services team, acting as the first point of contact for concerns relating to children and young people. You will speak with members of the public and professionals including Police Officers, Health and Social Care professionals, and education staff. You will gather detailed and accurate information, ask appropriate questions, and ensure all relevant facts are recorded clearly and accurately before being passed to the relevant social care team. This is a sensitive role where you may handle challenging or distressing calls. You will need to be resilient, compassionate, and able to remain calm and professional while demonstrating empathy and understanding. The successful candidate will have excellent communication and...

IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks, with the possibility of further opportunities for the right candidate. Duties include: * Answering customer calls * Supporting customers through the onboarding process * Handling customer queries and complaints * Explaining products and services * Using internal systems to update customer information * Providing excellent customer service at all times Requirements: * Previous customer service experience * Excellent telephone manner * Confident using computer systems * A DBS certificate is needed for this role or willing to get one * Strong communication and attention to detail * Able to work well as part of a team * A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: * Monday to Friday: 9am - 5pm. * £13.04 per hour. * Weekly pay via...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

Customer Service Advisor Location: Poole, Dorset Hours: Monday to Friday (Shifts between 8:00am – 6:00pm) Salary: £25,500 – £26,000 per annum Contract: (5 Month Fixed Term Contract) About the Opportunity We are delighted to be partnering with a well-established national organisation based in Poole. Known for their high standards of service and supportive working culture, they are seeking Customer Service Advisors to join their core operations team. This is a varied, hands-on role ideal for someone who enjoys a diverse workload and interacting with people. Working across key support functions, you will play a central role in delivering reliable, high-quality assistance to clients, members, and external stakeholders. If you are looking for a steady, rewarding role with a trusted local employer, this position offers an excellent platform to apply your administrative and customer service skills. Key Responsibilities * Customer Support: Providing clear, helpful assistance...

Proactive Personnel are currently looking for a number of Customer Service Advisors to start work in Preston, PR5. Duties: * Delivery of service excellence through a communicative customer focused approach applied to the customer order process * Process customer orders in a professional, timely and efficient manner * Prepare customer qoutations * Communicate effectively with customers, undertaking necessary follow up calls during the order process * Provide accurate advice to customers and internal stakeholders in regard to product specification, pricing and delivery timelines * Maximise opportunities to switch sell, upsell and cross sell company products * Manage debit/credit note process to meet customer and company requirements * Manage customer complaints and returns effectivly and efficiently Requirements: * 3 years customer service experience including customer call handling and processing customer orders * Excellent customer service delivery...

We have an exciting contract role for a period of 1-2 years as a SC Cleared Network Engineer in Barrow in Furness, Cumbria. The role will be hybrid with a requirement to be on site 2-3 days per week if you have to travel. * Cisco SDA switching - Catalyst centre * Cisco Wi-Fi, Meraki wi-fi * Cisco ISE * Wireless Surveying/wireless leakage surveys- Ekanhau surveying kit * LAN/WAN - Switching & routing, Patching * Patch panel management * Physical racking, cabling, patching - Cabinet upgrades. * ACI, physical switch install, battery replacements. * Firewall skills, ASA's Palo Alto, Meraki - Management, VPN configuration, Access control * F5 Load Balancing (Aqua) * Analogue Telephony, Avaya telephony system, Avaya gateway and frame room management and maintenance. * Catapan/encryptor configuration, management and keying process. * Solarwinds. * Travel to supported sites to remediate network issues, FW's, routers, switches, Catapans. *...

Network Engineer – SC Cleared We are looking for an experienced SC Cleared Network Engineer to join a busy infrastructure and network operations team, supporting critical customer environments. This is a hands-on role requiring a strong background in enterprise networking, wireless technologies, network security, and data centre infrastructure. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and optimisation of complex network environments while travelling to supported sites to resolve incidents and deliver infrastructure upgrades. Key Responsibilities Configure, support and troubleshoot Cisco enterprise networking environments. Deploy and maintain Cisco Wireless and Meraki Wi-Fi solutions. Manage and support Cisco ISE for network access control and authentication. Carry out wireless site surveys and wireless leakage surveys using Ekahau surveying equipment. Support LAN/WAN infrastructure, including switching, routing,...