9 jobs found in Northwich

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Are you a calm communicator who loves turning customer challenges into great experiences? We're looking for a Customer Experience Agent to join a great company in the residential services sector. This temporary role pays £13.45/hour and offers flexible working options - remote, hybrid, or office-based. As a Customer Experience Agent, you'll join a supportive, people-focused team dedicated to delivering outstanding service to residential customers. If you're calm under pressure, love problem-solving, and enjoy helping people, this could be the perfect fit for you. This is a temporary role covering two periods: 16 March - 26 April 2026 (6 weeks) 17 August - 1 November 2026 (11 weeks) What will you be doing as a Customer Experience Agent? Handling inbound calls from residential customers Resolving customer queries Managing complaints with patience and empathy. Taking ownership of each call, aiming to find solutions quickly - or escalate when neededWe would LOVE to hear from...

Join Our Team as a Customer Service Representative! Are you ready to embark on an exciting journey in customer service? We are seeking a vibrant and enthusiastic Customer Service Representative to join our dynamic team in Liverpool, Speke. This is a fantastic opportunity to showcase your communication skills and help us deliver an outstanding customer experience! Position Details: Days: Monday to Friday Duration: Approximately one month Pay Rate: £12.80 per hour Hours: 8:45 AM - 4:45 PMWhat You'll Be Doing: In this fast-paced role, you will be the voice of our organisation, connecting with customers, suppliers, and sub-contractors. Here's a glimpse of your key duties: Engage with Customers: Communicate and build personal connections with customers through various methods. Deliver Excellent Service: Provide a simply better service by resolving customer issues and complaints professionally and promptly. Order Processing: Accurately process customer orders within set timescales to...

Lettings Officer Shrewsbury Full-time - Monday–Thursday 9–5, Friday 9–4 Are you an organised, detail-driven lettings professional looking to join a fast‑paced, supportive team? We’re looking for a Lettings Officer with experience in allocations and/or tenancy terminations to help us deliver an efficient, customer‑focused lettings service. About the role As a key member of our Shrewsbury-based lettings team, you’ll manage a varied caseload and play an important part in ensuring our homes are let quickly, fairly, and compliantly. No two days are the same, and you’ll thrive in a role where accuracy, communication, and great customer service really matter. Your responsibilities will include: * Managing a caseload of allocations at different stages * Processing tenancy terminations * Advertising available homes for let * Shortlisting applicants via the Shropshire Homepoint choice-based lettings system * Completing verification and allocation checks * Responding to...

The Opportunity The Communications & Engagement Specialist for Indirect Procurement is responsible for shaping and delivering a clear, engaging, and strategically aligned communications approach across the function. The role ensures employees are informed, connected, and equipped to support Indirect Procurement’s priorities, while strengthening culture and engagement through consistent messaging and strong cross-functional collaboration with their stakeholders and business partners, including IO Communications, and Senior Leadership. Knowledge, Skills and Experience Essential: * Previous experience and background internal communications accompanied with a proven track record of successful delivery of the aligned communications and engagement strategy, to diverse audiences. Functional Skills: * Experience of delivering a communication and events plan from formation to execution * Experience in end-to-end delivery of departmental events (Town Halls, Learning...