5 jobs found in Pontypridd

Title: Web Admin Salary: £28,000 + Job Type: Temp to Perm Working Hours: Monday to Friday, 8:30am – 5:00pm Location: Pontypridd Job Summary: We are recruiting a Web Administrator to support the day-to-day operations of the office and online sales function. This is a varied role combining administration, customer service, order processing, and some outbound sales activity. You’ll work closely with customers, the warehouse team, and internal departments to ensure smooth order fulfilment and a positive customer experience. Key Responsibilities: Processing customer orders accurately and efficiently Chasing warm leads and carrying out some outbound sales calls Handling customer queries, orders, and issue resolution Liaising with warehouse staff regarding stock levels and orders Updating and maintaining order and customer information Supporting general administrative tasks as required About You: Previous office, admin, or customer service experience (preferred) Confident...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available · Core Hours: Monday to Friday 9am - 5pm Pay rate of £24,847 · Extended hours - Monday to Friday,...

We have great opportunities for Customer Service Assistants at Bristol Parkway Train Station. We're looking for friendly, confident individuals who enjoy helping people and providing excellent customer service in a busy station environment. Key Responsibilities Welcome passengers and provide clear guidance and information. Assist customers with luggage and general mobility needs. Support passengers in navigating the station safely and efficiently. Deliver a positive travel experience through proactive, helpful service. Work collaboratively with colleagues to maintain a safe, supportive environment.Requirements Positive, approachable, customer‑focused attitude. Physically able to assist with luggage when required. Confident in a busy environment and able to stay calm under pressure. Strong communication and interpersonal skills. Able to work both independently and as part of a team. Safety‑conscious and aware of potential risks.Training & Support Online training modules to...

Customer Service Representative- Aftermarket; Wolverhampton; 6 month contract; £17.00 per hr paye Inside IR35. We have a requirement for a Customer Service Representative specialising in an Aftermarket environment working with our Aerospace client based in Wolverhampton. Responsibilities for this role include promptly responding to and managing customer calls and inquiries to offer updates on their orders, thereby ensuring seamless customer service operations. Our client is seeking a highly motivated individual with exceptional attention to detail, a background in decision-making, and a strong sense of responsibility. The ideal candidate should demonstrate the ability to take initiative and operate with the utmost personal integrity. Daily Duties Drive a customer-centric culture within the Aftermarket Service Team, ensuring every interaction prioritizes customer satisfaction. Serve as the primary point of contact for a portfolio of customers in the Aftermarket area,...

2nd Line 24/7 WAN Network Support Engineer Must be eligible for SC Clearance A strong opportunity is available for a 2nd Line 24/7 WAN Network Support Engineer to join a high performing network operations team delivering secure WAN services. This role suits a technically capable engineer who thrives in a 24/7 NOC environment and takes pride in right first time delivery. The 2nd Line 24/7 WAN Network Support Engineer will play a key role in maintaining service stability across a global customer WAN estate. About the Role - 2nd Line 24/7 WAN Network Support Engineer As a 2nd Line 24/7 WAN Network Support Engineer, you will support, manage, and configure Juniper SRX and MX routers within a live BAU environment. You will handle escalations from 1st line, provide technical guidance, and work closely with 3rd line engineers to resolve complex issues. The role includes incident management, fault diagnosis, change implementation, and support for project activities. You will...