9 jobs found in Redcar

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests submitted by...

Communications Specialist Contract Type: 6 Month Contract Location: Durham (Hybrid working) Start Date: ASAP Role Overview We are looking for an experienced Communications Specialist to support the review, assessment, and replacement of existing communications infrastructure, with a particular focus on satellite and radio transmission technologies. This is a hands-on role suited to someone with a strong telecommunications background, who can bridge the gap between technical teams and business stakeholders, ensuring clear requirements, robust processes, and a future-fit communications strategy. Key Responsibilities Assess current communications infrastructure, including satellite and radio transmission systems Lead technical assessments to identify gaps, risks, and opportunities for improvement Contribute to the creation of a technical strategy paper for communications transformation Support the replacement and modernisation of existing communications strategy Work closely...

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

PR and Communications Officer Location: Wrexham (Office based) Pay: £15.00 – £18 per hour Contract: Temporary (up to end of September), Mon-Fri 37 hours per week Trek Recruitment is working with a large Wrexham based employer to hire a talented and proactive Communications and Public Relations Officer to join their Marketing and Communications team on a temporary basis. This hands-on role focuses on proactive media relations, external communications, and reputation management for a company with a strong digital-first approach and a commitment to enhancing its visibility in a competitive landscape. We need someone who has done the same job before and lives in commuting distance of Wrexham. THE ROLE Communications and Public Relations Officer - Developing and implementing external communication strategies to build and protect the company’s reputation Writing press releases, statements, content (blogs, videos, opinion pieces), and corporate materials Pitching stories,...

SF Recruitment have partnered with an organisation in Wolverhampton (WV10) that are looking to recruit a Customer Service Administrator on a temporary basis for around 3 months. This role could possibly go permanent. Pay rate: £15 per hour Working pattern: Monday to Thursday 8am-4pm, Friday 2.30pm finish. Site based Responsibilities will include: -Ensure the accuracy and efficiency of customer orders in the ERP system. -Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms. -Provide support to Logistics in creating necessary documents for shipments. -Address and resolve customer inquiries, issues, returns, and complaints promptly. -Participate in the rotation for after-hours coverage to address supply issues. -Maintain integrity and accuracy of customer data within the ERP system. -Conduct integrity testing for system upgrades or fixes. -Complete all required training within the allotted timeframe. -Act as a backup for...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]  Strong communication skills...

The Opportunity The Communications & Engagement Specialist for Indirect Procurement is responsible for shaping and delivering a clear, engaging, and strategically aligned communications approach across the function. The role ensures employees are informed, connected, and equipped to support Indirect Procurement’s priorities, while strengthening culture and engagement through consistent messaging and strong cross-functional collaboration with their stakeholders and business partners, including IO Communications, and Senior Leadership. Knowledge, Skills and Experience Essential: * Previous experience and background internal communications accompanied with a proven track record of successful delivery of the aligned communications and engagement strategy, to diverse audiences. Functional Skills: * Experience of delivering a communication and events plan from formation to execution * Experience in end-to-end delivery of departmental events (Town Halls, Learning...

P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Customer Service Advisor to join their team based in Great Yarmouth on a full-time, temporary basis. Role Summary: You will be working with a customer service team, acting as a first point of contact for incoming customers. Main Responsibilities: * Answering the phones speaking with customers. * Dealing with any enquiries via the phone, email or live webchat. Person Specification: * Must have a good telephone manner and confident answering the phones. * Customer service background within an office environment. Working Hours: * Monday – Thursday 08:30 – 17:30 and Friday 08:30 – 16:30 This assignment will be for an initial 12 weeks If this is a role you are interested in, please apply online ensuring your CV is up to date