10 jobs found in St Helens

Customer Service Representatives (Pensions) We’re currently supporting our client in recruiting Customer Service Representatives to join their established pensions team. This is a fantastic opportunity for candidates with strong customer service backgrounds who are looking to develop their skills within a secure and supportive environment. Key Details * Start date: January 2026 * Contract: Three-month rolling temporary assignment, with potential for permanent employment * Hours: 37.5 hours per week, Monday–Friday * Shifts: Between 8:00am and 6:00pm (7.5 hours per day) * Location: Fully office based in Liverpool * Eligibility: Candidates must have full right to work in the UK What You’ll Be Doing * Handling a high volume of inbound calls from pension scheme members and their beneficiaries * Following comprehensive training to confidently manage a variety of pension-related enquiries within agreed service levels * Working within a supportive team...

Customer Service Advisor - Starting in January Are you a confident communicator looking for a fresh start in the new year? We're partnering with a well-established organisation in Chester that needs an enthusiastic Customer Service Advisor to support their team during a busy period. This is a 12-week temporary position starting in January with the possibility of extension. This role is perfect for someone who enjoys speaking with people and wants to gain valuable experience in an excellent environment. If you are passionate about delivering a high level of customer service and looking for a role to start in January then I would love to hear from you! Monday - Friday 09:00 - 17:30 £12.82ph - Plus accrued holiday pay The company has free on-site parking and are on public transport routes, making it suitable for all commuters. Duties to include: Liaise with customers via phone and email Support customers with their onboarding journey Obtain relevant information and...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We are recruiting on behalf of our client in Central Milton Keynes for a Customer Service Advisor to join their team. Hours: Monday – Friday, 08:00 – 17:00 The role includes: * Managing a shared inbox and responding to customer emails * Chasing up information on services or parts * Keeping accurate records of communications * Providing excellent customer support You will have: * Strong written communication and organizational skills * Attention to detail and the ability to work independently * Previous customer service experience is beneficial, but not essential This is a fantastic opportunity to join a supportive team and gain experience in a busy customer service environment. Equal Opportunities: Our client is committed to equality and diversity in the workplace. No part of this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability, or sexual...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: £14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Contract Details: Fixed Term Contract (3 months) Start Date: 17th December 2025 End Date: 27th March 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are...