10 jobs found in Tamworth

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 weeks, with potential extension) Are you a customer-focused superstar looking for your next opportunity? Our client is seeking enthusiastic Contact Centre Agents to join their friendly and dynamic team in Tamworth. If you're passionate about helping people and delivering exceptional customer service, this role is for you! Available Roles Full-Time Positions 37.5 hours per week 3-week rotating shift pattern: 08:00 - 16:00 09:00 - 17:00 10:00 - 18:00 What You'll Be Doing As a key member of the customer service team, you will play a vital role in ensuring customers receive timely and supportive assistance. Your responsibilities will include: Managing inbound and outbound customer calls with a friendly, professional approach Booking and coordinating repairs and replacement appointments Providing clear, accurate information to customers Updating customer details in the internal system with...

2nd Line 24/7 WAN Network Support Engineer Must be eligible for SC Clearance A strong opportunity is available for a 2nd Line 24/7 WAN Network Support Engineer to join a high performing network operations team delivering secure WAN services. This role suits a technically capable engineer who thrives in a 24/7 NOC environment and takes pride in right first time delivery. The 2nd Line 24/7 WAN Network Support Engineer will play a key role in maintaining service stability across a global customer WAN estate. About the Role - 2nd Line 24/7 WAN Network Support Engineer As a 2nd Line 24/7 WAN Network Support Engineer, you will support, manage, and configure Juniper SRX and MX routers within a live BAU environment. You will handle escalations from 1st line, provide technical guidance, and work closely with 3rd line engineers to resolve complex issues. The role includes incident management, fault diagnosis, change implementation, and support for project activities. You will...

Customer Service Representative- Aftermarket; Wolverhampton; 6 month contract; £17.00 per hr paye Inside IR35. We have a requirement for a Customer Service Representative specialising in an Aftermarket environment working with our Aerospace client based in Wolverhampton. Responsibilities for this role include promptly responding to and managing customer calls and inquiries to offer updates on their orders, thereby ensuring seamless customer service operations. Our client is seeking a highly motivated individual with exceptional attention to detail, a background in decision-making, and a strong sense of responsibility. The ideal candidate should demonstrate the ability to take initiative and operate with the utmost personal integrity. Daily Duties Drive a customer-centric culture within the Aftermarket Service Team, ensuring every interaction prioritizes customer satisfaction. Serve as the primary point of contact for a portfolio of customers in the Aftermarket area,...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

DCS Recruitment currently seek an experienced data cabling engineer in Rickmansworth on behalf of a national communications contractor. Vacancies: 2 Established teams and individuals are equally encouraged to apply Location: WD3 postcode area Start Monday 9th February 2026 Monday to Friday day shifts, 8 hours worked, for 1 month. Must have experience in data cable and device installation within a retail environment as well as removals, moves, and changes. CAT6/6a data cabling. The successful candidates will: Hold a valid CSCS/ECS - industry related accreditation is preferred e.g. datacoms, network infrastructure, cabling installer Hold a valid IPAF 3a&3b Hold a valid UKATA asbestos awareness certificate (can be done online) Have their own hand/termination toolsYou will be asked to provide two relevant work references and right to work ID prior to start. Call Melanie on (phone number removed) (option 2) or submit your cv to receive a call back. DCS Recruitment and all...

We have great opportunities for Customer Service Assistants at Bristol Parkway Train Station. We're looking for friendly, confident individuals who enjoy helping people and providing excellent customer service in a busy station environment. Key Responsibilities Welcome passengers and provide clear guidance and information. Assist customers with luggage and general mobility needs. Support passengers in navigating the station safely and efficiently. Deliver a positive travel experience through proactive, helpful service. Work collaboratively with colleagues to maintain a safe, supportive environment.Requirements Positive, approachable, customer‑focused attitude. Physically able to assist with luggage when required. Confident in a busy environment and able to stay calm under pressure. Strong communication and interpersonal skills. Able to work both independently and as part of a team. Safety‑conscious and aware of potential risks.Training & Support Online training modules to...

Job Title: Customer Service Assistant Location: Mildenhall Salary: £26,000.00-£28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude...