10 jobs found in Thatcham

Customer Service Representative 🌟 Are you a skilled customer service professional with a technical background? We're looking for a Customer Service Representative to join our team in Newbury and help deliver outstanding support to our customers. 📍 Location: Newbury 🕒 Employment Type: Full-time 💷 Salary: £13.50 per hour About the Role As a Customer Service Representative, you'll be responsible for managing service-related customer interactions, including repair orders and returns.You'll work closely with internal teams and customers to ensure smooth operations and high-quality service delivery. Key Responsibilities Process repair/work orders Arrange returns and collections, handle pricing and delivery queries Respond to customer emails and calls professionally and promptly Investigate and resolve invoice disputes Log and follow up on issue resolution, ensuring clear communication with customers Collaborate with internal teams on customer-specific and cross-functional topics...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Customer Service Advisor Biggleswade Monday to Friday 8:30am-5:00pm Temporary – Permanent  £14.00 per hour Start date 1st December We are looking for a proactive, customer-focused individual to join a busy Customer Service team at a long-established international organisation. This role is perfect for someone who enjoys speaking with customers, resolving enquiries, and providing a consistently high standard of service. As a Customer Service Representative, you will support customers via phone, email, live chat, and social media, offering accurate information on products, orders, pricing, and general queries. You will assist with online ordering, process returns, prepare quotations, update account details, and work with internal teams to ensure smooth service. You will also identify potential sales opportunities, forwarding leads to account managers, and help customers make the best use of the company’s online tools. Key Responsibilities Respond to incoming calls...

Network Engineer +6 months+ +SC cleared - sole British nationals only due to nature of the project +Remote role - occasional travel to Maidstone +£425 - £450 a day +Inside IR35 Skills: +Cisco +Aruba +LAN / WAN +SC clearance This Network Engineering role focusses on implementation of Network services and will cover LAN, WAN, Firewall, and Security infrastructures, with a key focus on Cisco and Aruba. Expectation is the successful candidate will have 5 to 10 years proven work experience in a challenging, multi-vendor Data centre environment working as part of a team delivering project engineering functions. Key Responsibilities: Network Maintenance and Troubleshooting: Maintain data network hardware and systems. Investigate and resolve network and hardware issues. Analyze, isolate, and troubleshoot network errors. Assess and upgrade legacy network components as needed.Technical Support and Leadership: Provide technical support for both internal and external...

5G Telecom Systems Integration Engineer - A great opportunity to be involved at the start of an innovative 5G airborne communication project. As Senior Telecom System Integration Lead for a 5G and broadband Telecoms Systems, you'll undertake RF testing and integration of airborne communication subsystems including antennas, transceivers and RF front ends You'll design and validate RF interconnects, cabling and radio to baseband interfaces The end goal is to deliver an operational high altitude 5G communications platform Your experience will be military airborne, ISTAR defence or commercial airborne Telecom integration design utilising Space Satellites or high altitude platforms for telecommunication applications – similiar to Google – Skybender, Facebook – Magma and MOD – Watchkeeper You’ll need a BSc, MSc or PhD in Communications, Electronics, Systems Engineering or an RF based subject, ideally to CEng combined with substantial technical experience within complex communications...

Starlink Installation Technician – Nationwide (UK or Ireland) Work Anywhere • Flexible Are you ready to help install Starlinks across the nation? We’re looking for skilled technicians to join our growing team of Starlink installers. ✨ What You’ll Do * Install Starlink systems at customer locations * Safely mount antenna equipment on rooftops or suitable structures (based on pre-site surveys) * Professionally run and secure cabling from the antenna to the Starlink * Configure and program the Starlink * Test, troubleshoot, and ensure everything is performing perfectly before leaving the site * Deliver excellent customer service and answer customer questions * Complete a handover pack with a description of the work and required photos at the end of each job * Educate customers on using their new Starlink system 🔧 What You Need * Strong understanding of telecom systems and equipment * Experience with fibre splicing & low-voltage cabling *...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available · Core Hours: Monday to Friday 9am - 5pm Pay rate of £24,847 · Extended hours - Monday to Friday,...

Job Title: Customer Service Coordinator Location: Whitstable, Kent Contract: Permanent Hours: Monday–Thursday 08:00–16:30, Friday 08:00–13:30 Salary: Competitive, dependent on experience Our client is seeking a proactive and professional Customer Service Coordinator to join their Whitstable-based team. This is a dynamic role focused on delivering exceptional customer service and supporting the full order lifecycle from quotation to delivery. Key Responsibilities: * Process customer orders and quotations within set KPIs. * Build strong relationships with internal and external customers. * Prepare quotations using internal systems and ensure export compliance. * Liaise with commercial, product, and procurement teams to confirm pricing and lead times. * Follow up on quotes, negotiate where needed, and progress orders to shipment. * Handle customer enquiries and complaints professionally. * Support external sales and business development teams. * Identify new sales...