3 jobs found in Welwyn Garden City

Weekend Customer Service Advisor (Hybrid) About the RoleWe’re looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our client’s growing support team. This hybrid role is perfect for someone who thrives in a fast-paced environment and enjoys helping customers across multiple channels. Working exclusively at weekends, you’ll play a key role in delivering exceptional customer service via phone, email, and social media, ensuring every enquiry is handled promptly, professionally, and accurately. Working Hours: Saturday: 12:00pm – 8:00pm Sunday: 12:00pm – 8:00pm Key Responsibilities Respond to customer enquiries via phone, email, and social media in a timely and professional manner Provide outstanding support and resolve customer queries efficiently Monitor and respond to social media comments and messages, helping to build strong customer relationships Identify potential risks or issues using Outlook and internal systems, taking proactive...

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

Network Engineer – 3-month contract – Outside of IR35 – Guildford/remote My Customer is seeking an experienced Network Engineer to join a growing Network team responsible for the configuration, implementation and support of a large-scale enterprise network estate. The successful Network Engineer will have strong hands-on experience across Cisco networking, Fortinet/Fortigate security technologies and hybrid cloud networking (Azure and AWS), with the ability to support complex multi-site environments. Key skills required from the Network Engineer: Preven experience as a Network Engineer working in an enterprise network environment Strong Cisco routing and switching experience within large enterprise environments. Extensive experience with BGP routing in complex enterprise and service provider-style networks. Proven experience supporting and troubleshooting WAN, LAN and wireless networking technologies. Strong FortiGate experience including firewall policy management, IPS/IDS,...