17 jobs found in Wythenshawe

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Adecco are currently recruiting for a customer service adviso. The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £13.00 /£14.00 -12 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively and efficiently...

Customer Service Administrator Annesley, NG15 Monday to Friday | 9:00am – 6:00pm £13.59 per hour We are currently recruiting a Customer Service Administrator to join a busy and fast-paced distribution operation based in Annesley (NG15). This is a great opportunity for someone with strong communication skills who enjoys working in a customer-focused environment. The Role * Handling customer enquiries via phone and email * Processing orders and updating internal systems * Liaising with transport, warehouse, and planning teams * Resolving delivery issues and providing timely updates to customers * Maintaining accurate records and documentation * General administrative duties as required Requirements * Previous customer service or administrative experience preferred * Strong communication and organisational skills * Confident using computer systems and Microsoft Office * Able to work well...

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department. -Hybrid after probation -£12.21/ph -Temporary with an opportunity to become permanent -On site parking -On-site canteen -Career progression -Monday to Friday plus one weekend a month -Rotating shift patterns(Monday to Friday): 8-4 9-5 10-6 11-7 Main duties: -Operate the live chat providing excellent customer service -Dealing with online orders and returns -Responding to emails -Receiving phone calls (mainly inbound) -Deal with monthly customer subscriptions What we're looking for: -Previous customer service experience -Open to learn -Flexible with working hours Brook Street NMR is acting as an Employment Business in relation to this vacancy

Communications & Engagement Specialist (12‑Month Contract) 📍 Gaydon, Warwickshire 💼 Full-Time | Monday-Friday, 9am-5:30pm 💷 £30 per hour (via Umbrella) 🚀 An Exciting Opportunity with Our Client Our client is seeking a talented Communications & Engagement Specialist to join their organisation on a 12‑month contract. This role offers the chance to shape communication strategy, drive engagement initiatives, support leadership messaging, and lead impactful internal events within a fast‑moving and highly collaborative environment. Based full‑time on site in Gaydon, Warwickshire, this position is ideal for an experienced communications professional who enjoys translating complex information into clear, engaging content and fostering a connected, informed culture. 🎯 Key Responsibilities Internal Communications Strategy & Delivery Develop and execute a clear and engaging internal communications strategy Create high‑quality messaging across multiple channels Maintain...

The Opportunity The Communications & Engagement Specialist for Indirect Procurement is responsible for shaping and delivering a clear, engaging, and strategically aligned communications approach across the function. The role ensures employees are informed, connected, and equipped to support Indirect Procurement’s priorities, while strengthening culture and engagement through consistent messaging and strong cross-functional collaboration with their stakeholders and business partners, including IO Communications, and Senior Leadership. Knowledge, Skills and Experience Essential: * Previous experience and background internal communications accompanied with a proven track record of successful delivery of the aligned communications and engagement strategy, to diverse audiences. Functional Skills: * Experience of delivering a communication and events plan from formation to execution * Experience in end-to-end delivery of departmental events (Town Halls, Learning...

Noodle Talent Partners are exclusively working with an exciting organisation, recruiting the position of Customer Service Sales Administrator to join their friendly team in King's Lynn to support in delivering an exceptional service to their business customers and contribute to effective order workflow. This is a Fixed Term Contract position until January 2027. Possible scope for extension or permanent after subject to additional business requirements. The role... * Handle enquiries from customers via telephone and email in a professional and friendly manner, responding promptly within service level agreements and providing updates on orders to ensure optimum customer satisfaction * Provide information on products available, advising on stock levels and recommending alternative & additional products to support the customer * Accurately processing orders within service agreements, including all relevant documentation, meeting export requirements for international orders...

Systems Engineer (Milsatcom) - Shape the Future of Military Satellite Communications Location: Portsmouth, UK An opportunity has arisen for a Systems Engineer to join a leading Defence & Space organisation, working on Military Satellite Communications (Milsatcom). The successful candidate will be part of a team of Lead Systems Engineers and Architects, contributing to diversified and future‑looking programmes. The Systems Engineer will play a key role in defining system architectures for upcoming tender opportunities with the UK MOD (Skynet Enduring Capability) and other Milsatcom programmes-covering the space, control, and ground segments. This is a chance to be directly involved in the next wave of technologies shaping secure satellite communications. Key Contributions Capture and define requirements from stakeholder needs through to sub-systems, ensuring traceability and verification. Support Verification, Validation & Test (VV&T) activities. Lead ground system...

Client Services Executive Location: Newbury Hours: Monday to Friday, 8:30 AM - 4:30 PM Pay: £15-£16 per hour Are you a customer service professional who loves building relationships and making a real impact? Join our team as a Client Services Executive and play a vital role in supporting dealers and driving business growth. This is a fantastic opportunity to work in a dynamic environment where your communication skills and problem-solving ability will shine. You'll be the go-to person for dealer support, training, and engagement, helping partners succeed while contributing to our own success. What You'll Do: Deliver exceptional end-to-end customer service and manage dealer expectations. Handle inbound and outbound calls and emails to support dealers. Assist Business Development Managers with engagement and admin tasks. Upsell products and services to maximize revenue opportunities. Maintain accurate dealer data in CRM systems (HubSpot experience a plus). Train dealers on...

Due to our continued success, we now require a Customer Service Administrator to join our team asap as we expand the business. The role will be working as part of our wider Customer Service and Administration team at our Frimley Head office which also houses our distribution team. Working for a well known online retail brand assisting with customer service for multiple brands, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email/webchat. We offer weekly pay, free onsite parking and a modern and friendly team environment. The role would suit candidates with previous customer service experience either gained from an office, retail or hospitality role now seeking to secure a customer service and admin role within a purely office based environment. We will also consider applications from recent College or University leavers seeking their first office job or those looking to return to work after a gap in employment. Duties for the...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleaguesPlease apply for a chance to be considered

Duration - 6 months The main purpose of this role is to contact B2B customers (business customers). Key Day-to-Day Responsibilities Customer Outreach: Proactively contact business customers to explain the need for the equipment replacement. Contact will be primarily via telephone or email. Customer Engagement: You may need to contact customers several times to encourage them to interact and agree to the replacement. Handover/Scheduling: Once the customer agrees to the replacement, you will pass the details to someone else who will schedule the service. Customer Experience: Maintain a customer-facing approach. Since the replacement is necessary for the customer's services to work, there should not be any complaints. Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multitask, organize, and prioritize work

Customer Service Advisor Edinburgh Monday - Friday, 9am - 5pm £13 per hour Temporary Contract Do you have a passion for helping people? Are you motivated by solving problems and providing an exceptional customer experience? If you're enthusiastic, adaptable, and eager to learn, this could be the perfect opportunity for you! We are currently recruiting a Customer Service Advisor to join our client's busy customer service division. ________________________________________ What Will You Be Doing? As a Customer Service Advisor, your responsibilities will include: Customer Interaction & Communication * Handling a variety of inbound customer calls, providing clear and accurate information * Making outbound follow up calls where required to resolve queries or provide updates * Responding promptly and professionally to customer emails * Building rapport with customers to deliver a positive and personalised experience * Investigating customer queries and identifying suitable...

DCS Recruitment currently seek an experienced data cabling engineer in Glasgow on behalf of a national communications contractor. Vacancies: 1 Start Monday 16th February Working 8 hours Mon-Thurs night shifts Must have experience in data cable and device installation within a educational environment as well as removals, moves, and changes. CAT6/6a data cabling. The successful candidates will: Hold a valid CSCS/ECS - industry related accreditation is preferred e.g. datacoms, network infrastructure, cabling installer Have their own hand/termination toolsYou will be asked to provide two relevant work references and right to work ID prior to start. Call Melanie on (phone number removed) (option 2) or submit your cv to receive a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief,...