2 business analyst jobs found

Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: £170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting a major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve day-to-day queries, and help drive continuous improvements across digital touchpoints. Key Responsibilities Manage and respond to live chat interactions, web messaging, and digital customer queries with speed, clarity, and accuracy. Investigate lower-complexity customer challenges, identifying underlying causes and delivering effective solutions....

Job Title: Senior Network Engineer Location: Dudley Centre, Bradford Contract Type: Temporary Hourly Rate: £500.00 Contract Length: 12 months Are you a skilled network engineer looking to take your career to new heights? Do you thrive in dynamic environments and want to make a difference in public services? If so, our client West Yorkshire Police are seeking a Senior Network Engineer to join their dedicated team of network specialists at the Dudley Hill Centre in Bradford! ### What You'll Do: In this exciting role, you will be at the forefront of supporting a range of infrastructure technologies, ensuring reliable connectivity for critical services. Your expertise will be vital in: Supporting Infrastructure: Work on Cisco's Application Centric Infrastructure (ACI), Nexus and Catalyst switches, ASA and Firepower firewalls, Wireless LAN Controllers (WLC), and Access Points (APs). Wi-Fi Projects: Lead initiatives involving Cisco 9800 Wireless LAN Controllers, APs, guest access, and...